Commercial Insurance CSR

Farmers Insurance Group; Palos Heights (IL); On-site; USD 40,000 - 75,000; Full time

Benefits offered by this job

Base salary + commission

Pre-licensing paid

Training & coaching

Career advancement

Bonuses & incentives

PTO

Dental & Vision

Supportive environment

Job summary

Farmers Insurance - Miguel Terrazas Agency in Palos Heights, IL is seeking an experienced Commercial Insurance Customer Service Representative (CSR) to join the team. You will service an established commercial insurance book, handle endorsements and client requests, and maintain strong client relationships.

The role offers base salary plus commission, pre-licensing paid, on-going coaching, and opportunities for career growth in a supportive team environment.

Qualifications

• Active Property & Casualty (P/C) license required.
• Commercial insurance experience preferred.
• Strong communication and organizational skills.
• Ability to manage multiple accounts and priorities.
• Detail-oriented and customer-focused.

Responsibilities

• Service an established commercial insurance book of business.
• Handle endorsements, certificates, policy changes, renewals, and client requests.
• Communicate with commercial clients, carriers, and underwriters.
• Maintain accurate account records and follow up on outstanding items.
• Provide exceptional service and build strong client relationships.

Skills

Commercial insurance

Communication

Organization

Account management

Detail-oriented

Job description

Job Description

Build A Career with Farmers!

The Farmers Insurance - Miguel Terrazas Agency in Palos Heights, IL is looking for an experienced Commercial Insurance Customer Service Representative (CSR) to join the team!

We have a large and established commercial insurance book of business and are looking for someone who can help provide exceptional service to our existing commercial clients while keeping accounts organized, current, and well-supported! This is an excellent opportunity for a commercial insurance professional who enjoys working directly with business owners, managing accounts, and becoming a trusted resource for clients.

Benefits

• Base Salary + Commission
• $40,000–$75,000+ first-year earning potential
• Pre-licensing Paid For — we'll help cover the cost of getting licensed
• One-on-one training & ongoing coaching
• Career advancement opportunities
• Performance bonuses & incentives
• Paid Time Off (PTO)
• Dental & Vision
• Supportive, team-oriented environment

Benefits

Paid Time Off (PTO)###Flexible Schedule###Hands on Training###Mon-Fri Schedule###Career Growth Opportunities###

Responsibilities

• Service an established commercial insurance book
• Handle endorsements, certificates, policy changes, renewals, and client requests
• Communicate with commercial clients, carriers, and underwriters
• Maintain accurate account records and follow up on outstanding items
• Provide exceptional service and build strong client relationships

Requirements

• Active Property & Casualty (P/C) insurance license required
• Commercial insurance experience preferred
• Strong communication and organizational skills
• Ability to manage multiple accounts and priorities
• Detail-oriented and customer-focused

Don't have your license yet? We will pay for your P/C pre-licensing course and support you through the licensing process!