Commercial Insurance Account Manager

The Affinities Group; Oklahoma City (OK); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Meaningful impact

Supportive team

Professional development

No nights

No weekends

Internal promotions

CE stipends

Mentorship

Competitive salary

Job summary

The Affinities Group in Oklahoma City is seeking a Commercial Lines Insurance Account Manager to maintain and expand client relationships, analyze policies, and advise on coverage. You will renew policies, negotiate terms, and collaborate with underwriters and internal teams to meet client needs.

Ideal candidates have an active P&C license, 3+ years in insurance client service or account management, and strong communication skills.

Qualifications

• Active P&C license.
• 3+ years customer service in insurance sales or account management.
• Strong understanding of insurance products, policies, and regulations.
• Excellent interpersonal and communication skills.
• Analytical and problem-solving abilities.
• Detail-oriented with strong organizational skills.
• Proficiency in insurance software and Microsoft Office.

Responsibilities

• Client Relationship Management: Build and maintain strong, long-lasting client relationships. Serve as primary contact between client and agency.
• Account Management: Review client policies to ensure they meet current needs; renew and update; negotiate terms and premiums.

Skills

Active P&C license

Customer service in insurance sales or

Insurance products knowledge

Excellent interpersonal and沟2

Tools

Insurance software

Microsoft Office

Job description

Benefits:

• Make a meaningful impact by helping clients protect what matters most


• Supportive and collaborative team environment


• Opportunities for professional development and career advancement


• No Nights


• No Weekends


• Internal Promotions


• CE Credits Stipends


• Mentorship program


• Competitive salary and benefits package

About the Role

• The Commercial Lines Insurance Account Manager plays a crucial role in the insurance industry by maintaining and expanding relationships with clients. They are responsible for managing client accounts, understanding their insurance needs, and ensuring the delivery of top-notch insurance products and services.

Key Responsibilities

Client Relationship Management

• Build and maintain strong, long-lasting client relationships.


• Serve as the primary point of contact between the client and the insurance agency.


• Understand commercial clients' insurance needs and provide expert advice and solutions.

Account Management

• Review and analyze clients' insurance policies to ensure they meet their current and evolving needs.


• Assist commercial clients in making informed decisions about their insurance coverage.


• Renew and update policies as necessary, including negotiating terms and premiums.

New Business Development

• Identify opportunities to cross-sell or upsell insurance products to existing commercial clients.


• Seek out and develop relationships with potential new clients.


• Prepare and present proposals, quotes, and presentations to commercial clients.

Risk Assessment

• Assess commercial clients' risk exposure and recommend appropriate insurance solutions.


• Stay updated on industry trends and regulations to provide accurate advice.

Policy Administration

• Ensure accurate and timely processing of policy documents, endorsements, and claims.


• Resolve any policy-related issues and discrepancies.

Compliance and Documentation

• Maintain thorough and organized records of client interactions, policies, and transactions.


• Ensure compliance with industry regulations and internal policies.

Client Education

• Educate commercial clients about insurance products, coverage options, and policy details.


• Provide guidance on risk management strategies.

Team Collaboration

• Collaborate with underwriters, claims processors, and other internal teams to address client needs.


• Communicate and coordinate effectively within the organization.

Qualifications

• Active P&C license


• Minimum 3 years customer service in insurance sales or account management.


• Strong understanding of insurance products, policies, and regulations.


• Excellent interpersonal and communication skills.


• Analytical and problem‑solving abilities.


• Detail‑oriented with strong organizational skills.


• Proficiency in insurance software and Microsoft Office Suite.e