Commercial Insurance Account Assistant

Oneillinsurance; Wadsworth (OH); Hybrid; USD 36,000 - 54,000; Full time

Benefits offered by this job

Competitive Compensation

100% paid Medical, Dental, and Vision Insurance

401(K) Plan with Employer Contribution

Paid Holidays and Sick Time

100% Paid Continuing Education

100% paid continuing education

Mon–Fri schedule

Hands-on training

Growth opportunities

Volunteer time allowance

Job summary

A culture-driven insurance agency is seeking a detail-driven and self-motivated Commercial Insurance Assistant in Wadsworth, Ohio. You will provide exceptional administrative support to Commercial Account Managers, ensuring an outstanding client experience. No prior insurance experience is required as comprehensive training will be provided. The role offers a hybrid work environment and clear advancement opportunities. The company values strong work ethics, attention to detail, and clear communication.

Qualifications

• Detail-driven and self-motivated professional.
• Commitment to high-quality work and exceptional client services.
• Collaborative, team-first mindset.
• Exceptional attention to detail and accuracy.
• Clear and professional communication skills, both written and verbal.
• Continued education and training opportunities.

Responsibilities

• Prepare and organize insurance forms and documents.
• Manage client records using the Agency Management System.
• Serve as a key point of contact for clients and carriers.
• Assist clients with billing inquiries and claims.
• Support client retention and new business growth.

Skills

Strong work ethic

Quick learner

Collaborative mindset

Attention to detail

Professional communication

Job description

Join Our Team as a Commercial Insurance Assistant!

O’Neill Insurance, a culture-driven insurance agency in Wadsworth, Ohio, is is looking for a detail-driven, upbeat, and self-motivated professional to join our growing Commercial Lines team as a Commercial Insurance Assistant. In this role, you’ll partner closely with our Commercial Account Managers to help deliver a best-in-class client experience by providing exceptional administrative support and producing accurate, timely work.

No prior insurance experience is required—we’ll teach you what you need to know. We also offer a hybrid in-office/remote work schedule for added flexibility. This position offers a clear path for professional growth, including potential advancement into an Account Manager role.

Primary Job Responsibilities:

What You’ll Do

• Prepare and organize insurance forms, documents, and other essential materials
• Keep client records up-to-date and accurate using our Agency Management System
• Serve as a key point of contact, communicating with clients and insurance carriers to provide information and resolve questions
• Assist clients with billing inquiries, claims, and other service needs
• Partner with Commercial Account Managers to support client retention and contribute to new business growth

Preferred Knowledge, Skills, & Abilities

What We’re Looking For

• Strong work ethic and commitment to delivering high-quality work
• Ability to quickly learn and adapt to new concepts, technology, and automation tools
• Collaborative, team-first mindset
• Exceptional attention to detail and accuracy
• Clear and professional communication skills, both written and verbal
• Continue building your skills with the support of our continuing education and training opportunities

Compensation and Benefits Package for Full-Time Employees:

• Competitive Compensation
• Medical, Dental, Vision, Life & Disability Insurance Plan – 100% paid for Employee
• Paid Holiday, Vacation, and Sick Time
• 401(K) Plan with Employer Contribution
• 30 Hours Per Year to Volunteer for a Non‑Profit Organization
• Birthdays off
• Hands‑on Training
• 100% Paid Continuing Education and Professional Development
• Mon‑Fri Schedule

Apply Today!

First Name * Last Name *

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About O’Neill Insurance

O’Neill Insurance is an independent insurance agency offering a comprehensive suite of insurance solutions to protect you from the unexpected throughout Ohio in Wadsworth, Akron, Medina, Wooster, Cleveland and Canton.