Commercial HVAC Service Manager

EMCOR Services Mesa Energy; Tucson (AZ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) Savings Plan

Life insurance

Disability insurance

College Coach

Employee assistance program

Job summary

EMCOR Services Mesa Energy in Tucson is seeking a Service Manager to direct and support a field technician team across commercial HVAC projects. You will manage dispatch, scheduling, site surveys, and repair proposals while ensuring safety and quality across multiple sites in southern Arizona.

The role requires extensive HVACR leadership, strong planning, and robust coordination with the service coordinator to maintain schedules and inventories.

Qualifications

• Minimum five years HVACR management experience.
• 10+ years technical experience in HVACR, Facilities Management, or Maintenance environment.
• Ability to plan, organize, and align customer needs with available technicians.
• Proficient with Microsoft applications.
• Position based in Tucson area and will support southern AZ.
• Position available to UA and SMART Union members, no affiliation required.

Responsibilities

• Oversee the dispatching of all Technicians (dispatching to be performed by the Service Coordinator).
• Oversee the scheduling of all monthly PM inspections (scheduling to be performed by the Service Coordinator).
• Providing technical support to field Technicians.
• Assisting the Service Coordinator in the ordering of approved parts and materials.
• Performing site surveys for existing and prospective customers for new work after-sales lead is established.
• Estimating and writing repair work proposals for existing customers.
• Performing periodic inspections of all sites to ensure quality workmanship.
• Ride-alongs with technicians to ensure corporate procedures.
• Inspecting all vehicles for cleanliness, order, and proper maintenance.
• Oversee the maintenance of all inventories, including the main warehouse, service vehicles, and all sites.
• Recruit and perform Technician reviews and performance evaluations.
• Promote a safe work environment and hold regular safety meetings with technicians.
• Make customer visits and coordinate regular customer review meetings with key branch accounts.
• Work with the branch management team in developing the Branch Business Plan.
• Assist in developing new accounts and promoting service/maintenance growth.
• Attend weekly branch operations meetings.

Skills

HVACR management

Team leadership

Microsoft Office

Job description

We are a full-service HVAC, building automation, chiller, and retrofit contractor with a reputation for combining high-quality consulting services with customized energy solutions. Our integrated, single-source solutions include turnkey in-house capabilities with design assistance, as well as engineering applications and automated control systems.

Job Summary

The Service Manager shall direct, manage, recruit, plan, coach, and support a team of field technicians on projects and maintenance. The position includes commercial HVAC cooling systems ranging from 3 to 100 tons. Various types of equipment could include packages of all sizes, split systems, control systems, pumps, refrigeration equipment, VFDs, boilers, and built-up systems.

Essential Duties & Responsibilities

• Oversee the dispatching of all Technicians (dispatching to be performed by the Service Coordinator).
• Oversee the scheduling of all monthly PM inspections (scheduling to be performed by the Service Coordinator).
• Providing technical support to field Technicians.
• Assisting the Service Coordinator in the ordering of "approved" parts and materials.
• Performing site surveys for existing and prospective customers for new work after-sales lead is established.
• Estimating and writing repair work proposals for existing customers.
• Performing periodic inspections of all sites to ensure quality workmanship.
• Perform periodic "ride-a-longs" with technicians to ensure corporate procedures.
• Inspecting all vehicles for cleanliness, order, and proper maintenance.
• Oversee the maintenance of all inventories, including the main warehouse, service vehicles, and all sites (inventory ordering to be performed by the Service coordinator).
• Recruit and perform Technician reviews and performance evaluations.
• Promote a safe work environment and hold regular safety meetings with technicians.
• Make customer visits and coordinate regular customer review meetings with key branch accounts.
• Work with the branch management team in developing the Branch Business Plan.
• Assist in developing new accounts and promoting service/maintenance growth.
• Attend weekly branch operations meetings.

Qualifications

• Minimum five years HVACR management experience.
• 10+ years technical experience in HVACR, Facilities Management, or Maintenance environment.
• Ability to plan, organize, and align customer needs with available technicians.
• Proficient with Microsoft applications.
• Position based in Tucson area and will support southern AZ.
• Position available to UA and SMART Union members, no affiliation required.

Equal Opportunity Employer

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.

Affirmative Action Policy

Please review our Affiantive Action Policy.

Notice to Prospective Employees

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.

Benefits

We are committed to providing employees a comprehensive benefits package which includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life insurance, disability, a 401(k) Savings Plan, College Coach and employee assistance program.