Commercial HVAC/ Refrigeration operations manager

Benjamin Franklin Plumbing, LLC; Tyler (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Vision insurance

Wellness resources

Bonus based on performance

Company car

Company parties

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Job summary

J and J commercial Services in East Texas seeks a driven Commercial HVAC/Refrigeration Operations Manager to lead our service, installation, and maintenance teams. The role emphasizes ownership of day-to-day operations, performance drive, and profitability in a fast-paced environment.

Ideal candidates have 5+ years in commercial HVAC/refrigeration with supervisory experience, EPA 608 certification, and strong leadership, budgeting, and client-management skills.

Qualifications

• 5+ years in commercial HVAC and/or refrigeration, with 2+ years in a supervisory/management role.
• Strong knowledge of commercial HVAC systems and refrigeration equipment.
• EPA 608 Certification required; NATE/CMHE certifications are a plus.
• Proven ability to lead, motivate, and develop a technical team.
• Experience with service management software and scheduling platforms.
• Valid driver's license with clean record.
• Strong business acumen and ability to manage budgets and profitability.

Responsibilities

• Oversee daily operations of commercial HVAC and refrigeration service, installation, and maintenance teams.
• Manage scheduling, dispatching, and workflow coordination for timely service delivery.
• Monitor performance, quality, and customer satisfaction across commercial accounts.
• Recruit, train, mentor, and evaluate technicians and support staff.
• Develop and manage departmental budgets and labor costs.
• Build and maintain relationships with clients, vendors, and contractors.
• Ensure compliance with safety regulations, codes, and industry standards.
• Identify opportunities for growth, process improvements, and service expansion.

Skills

Team leadership

Operations management

HVAC/R knowledge

Scheduling software

Budgeting

Driver's license

Customer service

Education

EPA 608 Certification

NATE Certification

CMHE Certification

Job description

About the Role:

J and J commercial Services of Tyler and Longview, TX is looking for a driven and experienced Commercial HVAC/Refrigeration Operations Manager to lead our growing team in East Texas. This is an exciting opportunity to take ownership of day-to-day operations, drive performance, and make a real impact in a fast-paced, service-driven environment. If you're a seasoned industry professional ready to step into a leadership role, we want to hear from you!

Benefits:

• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing
• Vision insurance
• Wellness resources
• Bonus based on performance
• Company car
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule

Responsibilities:

• Oversee daily operations of commercial HVAC and refrigeration service, installation, and maintenance teams
• Manage scheduling, dispatching, and workflow coordination to ensure timely and efficient service delivery
• Monitor job performance, quality control, and customer satisfaction across all commercial accounts
• Recruit, train, mentor, and evaluate HVAC/refrigeration technicians and support staff
• Develop and manage departmental budgets, labor costs, and operational expenses
• Build and maintain strong relationships with commercial clients, vendors, and contractors
• Ensure compliance with all safety regulations, codes, and industry standards
• Identify opportunities for business growth, process improvements, and service expansion

Requirements:

• 5+ years of experience in commercial HVAC and/or refrigeration, with at least 2 years in a management or supervisory role
• Strong knowledge of commercial HVAC systems, refrigeration equipment, and industry best practices
• EPA 608 Certification required; additional certifications (NATE, CMHE) a plus
• Proven ability to lead, motivate, and develop a team of skilled technicians
• Excellent organizational, communication, and problem-solving skills
• Experience with service management software and scheduling platforms preferred
• Valid driver's license with a clean driving record
• Strong business acumen with the ability to manage budgets and drive profitability

About Us:

J and J commercial Services is a trusted name in the East Texas area, known for delivering prompt, professional, and high-quality service — Our customers rely on us for our expertise and integrity, and our team members thrive in a culture built on respect, growth, and opportunity. Join a company where your skills are valued and your career can truly flourish.

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Benjamin Franklin Plumbing Corporate.