Commercial Garage Door Technician

guildgaragegroup; Buford (GA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health benefits

Vision benefits

Dental benefits

PTO

401(k) matching

Employee discount

Employee referral

Job summary

Elite Overhead Garage Doors is seeking a positive, personable garage door technician for a rewarding career opportunity. Based in Buford, GA, you will connect with customers, tackle problems, and contribute to an excellent service experience.

We provide training and tools for a fast-paced environment, with opportunities for upward mobility in a family-owned company serving residential, commercial, and industrial sectors. Competitive compensation and benefits await.

Qualifications

• Valid license and clean MVR.
• Forklift Certification required.
• Aerial Lift certification required.
• Experience with welding, acetylene torch and plasma cutter.
• Experience in garage door installation, repair and maintenance of Commercial door systems a plus.
• Ability to lift 75+ pounds, climb a ladder and use basic hand tools.
• Familiar with OSHA safety rules and best practices.
• Excellent customer service and organizational skills.
• Ability to understand root causes of technical situations.
• Strong verbal communication skills along with active listening.
• Experience with Service Titan a plus.
• Customer focus and adaptability to different personality types.
• Ability to multi-task, set priorities and manage time effectively.
• High school degree.

Responsibilities

• Continuous evolution of skills and team expertise.
• Adhere to safety protocols and foster a secure environment.
• Maintain accurate records of work, notes, diagrams and photos.
• Thorough inspections of installations and repairs to meet standards.
• Ensure workmanship meets safety standards and exceeds client expectations.
• Maintain a positive, empathetic, professional attitude with customers and staff.
• Identify customer needs and provide solutions or alternatives.
• Keep records of customer interactions and transactions.
• Seize opportunities to upsell products when they arise.
• Understand our products/services inside and out.
• Coordinate with colleagues as necessary.
• Perform other duties as assigned.

Skills

Valid license and clean MVR

Forklift Certification

Aerial Lift certification

Welding, acetylene torch & plasma

Garage door installation/repair

Lift 75+ pounds

OSHA safety rules

Customer service

Root cause analysis

Verbal communication & listening

Service Titan experience

Customer focus/adaptability

Multi-tasking & time management

High school diploma

Education

High school degree

Job description

Do you love to work with people, enjoy problem solving, passionate and thrive working in an environment where you can support your community and neighbors?

Opening doors to your dream career!

We’re seeking a positive, personable garage door technician for a rewarding career opportunity! You'll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can't wait to get started!

Elite Overhead Garage Doors is a family owned and operated business. We strive to give our customers the best experience when performing garage door installations, garage door maintenance, and replacing garage door openers. We serve the surrounding metro area with residential, commercial, and industrial garage door services.

We’ll give you the training and tools to perform in a fast-paced, multitasking environment. If you’re a star at your job you will have respect, admiration, excellent compensation, and an opportunity to grow.

The position is based out of our Buford, GA office.

Responsibilities

• Continuous evolution of skills to amplify both personal acumen and the collective expertise as a team.
• Adherence to safety protocols and guidelines. Prioritize personal well-being and foster a secure environment for the team, clients, and broader community.
• Uphold accurate records of all work undertaken. Documenting notes, diagrams, and photos. Streamline future maintenance and repairs, elevating operational efficiency.
• Thorough inspections of installations and repair, aligning them with industry benchmarks and company standards.
• Workmanship guarantees installations and repairs meet the highest safety standards and exceed client expectations.
• Maintain a positive, empathetic and professional attitude toward customers and employees at all times
• Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
• Maintain records of customer interaction, transactions, comments, complaints
• Seize opportunities to upsell products when they arise
• Understanding our products/services inside and out
• Communicate and coordinate with colleagues as necessary
• Perform other duties as assigned

Skills/Qualifications

• Valid license and clean MVR
• Forklift Certification required
• Aerial Lift certification required
• Experience with welding , running acetylene torch and plasma cutter
• Experience in garage door installation, repair and maintenance of Commercial door systems a plus (sectional, rolling steel, fire doors, high speed doors, and dock equipment.
• Ability to lift 75 plus pounds, climb a ladder and use basic hand tools
• Familiar with OSHA safety rules and best practices
• Excellent customer service, and organizational skills
• Ability to understand root causes of technical situations
• Strong verbal communication skills along with active listening
• Experience with Service Titan a plus
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively
• High school degree

What we have to offer you!

• Benefits - Health, Vision, Dental, PTO, Holidays, 401k and matching
• Employee Discount
• Employee Referral

You will be part of a world class family of residential services brands, that invests heavily in training and developing our people to position for continued success

Our focus on growth will create many opportunities to take on more responsibilities and develop into senior roles

Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Elite may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.

*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.

Pay Range $25 - $30 USD