Commercial Garage Door Technician - Growth & Benefits

guildgaragegroup; Buford (GA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health benefits

Vision benefits

Dental benefits

PTO

401(k) matching

Employee discount

Employee referral

Job summary

Elite Overhead Garage Doors is seeking a positive, personable garage door technician for a rewarding career opportunity. Based in Buford, GA, you will connect with customers, tackle problems, and contribute to an excellent service experience.

We provide training and tools for a fast-paced environment, with opportunities for upward mobility in a family-owned company serving residential, commercial, and industrial sectors. Competitive compensation and benefits await.

Qualifications

• Valid license and clean MVR.
• Forklift Certification required.
• Aerial Lift certification required.
• Experience with welding, acetylene torch and plasma cutter.
• Experience in garage door installation, repair and maintenance of Commercial door systems a plus.
• Ability to lift 75+ pounds, climb a ladder and use basic hand tools.
• Familiar with OSHA safety rules and best practices.
• Excellent customer service and organizational skills.
• Ability to understand root causes of technical situations.
• Strong verbal communication skills along with active listening.
• Experience with Service Titan a plus.
• Customer focus and adaptability to different personality types.
• Ability to multi-task, set priorities and manage time effectively.
• High school degree.

Responsibilities

• Continuous evolution of skills and team expertise.
• Adhere to safety protocols and foster a secure environment.
• Maintain accurate records of work, notes, diagrams and photos.
• Thorough inspections of installations and repairs to meet standards.
• Ensure workmanship meets safety standards and exceeds client expectations.
• Maintain a positive, empathetic, professional attitude with customers and staff.
• Identify customer needs and provide solutions or alternatives.
• Keep records of customer interactions and transactions.
• Seize opportunities to upsell products when they arise.
• Understand our products/services inside and out.
• Coordinate with colleagues as necessary.
• Perform other duties as assigned.

Skills

Valid license and clean MVR

Forklift Certification

Aerial Lift certification

Welding, acetylene torch & plasma

Garage door installation/repair

Lift 75+ pounds

OSHA safety rules

Customer service

Root cause analysis

Verbal communication & listening

Service Titan experience

Customer focus/adaptability

Multi-tasking & time management

High school diploma

Education

High school degree

Job description

Elite Overhead Garage Doors is seeking a positive, personable garage door technician for a rewarding career opportunity. Based in Buford, GA, you will connect with customers, tackle problems, and contribute to an excellent service experience.

We provide training and tools for a fast-paced environment, with opportunities for upward mobility in a family-owned company serving residential, commercial, and industrial sectors. Competitive compensation and benefits await.