Commercial Escrow Assistant

Heritage Title Company of Austin; Austin (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid medical and dental coverage

Vision

Life

Disability

AFLAC

401(k) plan with match

Paid Time Off

Paid Parental Leave

Job summary

Heritage Title Company of Austin seeks a Commercial Escrow Assistant to join our downtown Austin team. You will support day-to-day escrow duties and help keep the workflow smooth on multiple active files.

The role requires attention to detail, effective communication, and comfort with fast-paced environments. Proficiency in Microsoft Office and familiarity with RamQuest or Qualia are a plus.

Qualifications

• High school diploma required.
• 1+ years in commercial title insurance, escrow, banking, real estate, or related field.
• Experience opening escrows, ordering payoffs, and shipping closing packages.
• Familiarity with Texas title insurance and closing procedures preferred.
• Excellent communication and accuracy; fast-paced environment thrive.
• Proficiency with Microsoft Office; familiarity with RamQuest or Qualia a plus.
• Notary Public commission in Texas or willingness to obtain.

Responsibilities

• Open and set up new commercial escrow files.
• Order title searches, surveys, payoffs, and tax certificates; review commitments.
• Fund multiple transactions; balance and disburse funds.
• Complete closing packages and deliver to purchasers or lenders.
• Coordinate recording of legal documents and maintain records.
• Communicate with buyers, sellers, lenders, attorneys, and agents.
• Track deadlines and required documentation for timely closings.
• Provide general administrative support to escrow team.

Skills

Attention to detail

Strong communication

Team player

Coachable

Microsoft Office

Notary eligibility

Education

High school diploma

Tools

RamQuest

Qualia

Excel

Job description

Since its founding in 1984 in Austin, Heritage Title Company has remained committed to building strong relationships with our clients and to exceeding their expectations in every aspect of our work. Adherence to these principles forms the core of our company culture. It’s how we do business, and it has made Heritage one of the largest, most successful and well-respected title agencies in Texas.

We are seeking a skilled Commercial Escrow Assistant for an established team in our downtown Austin office. In this role you will assist with day-to-day duties and help keep the team running smoothly. This is an excellent opportunity to step in, make an immediate impact, and help steer our upcoming projects to success.

Key Responsibilities

• Open and set up new commercial escrow files
• Order title searches, surveys, payoffs, and tax certificates, review title commitments
• Simultaneously fund multiple transactions
• Complete closing packages; deliver to purchasers and/or lenders in a timely manner
• Coordinate with the appropriate county to record legal documents
• Communicate with buyers, sellers, lenders, attorneys, and real estate agents throughout the transaction
• Track deadlines, contingencies, and required documentation to ensure timely closings
• Deposit incoming wires, checks, and cashier’s checks to the appropriate file
• Balance and manage funds, including final charges and invoices
• Disburse funds via check or wire transfer based on client preference
• Maintain accurate, organized digital and physical file records
• Provide general administrative support to the commercial escrow team, including occasional reception coverage

Qualifications

• High school diploma required
• 1+ years of experience in commercial title insurance, escrow, banking, mortgage, real estate, or a related field
• Experience opening escrows, ordering payoffs, assembling and shipping closing packages
• Familiarity with Texas title insurance practices and closing procedures preferred
• Strong attention to detail and accuracy
• Excellent communication skills — written, phone, and in-person
• Coachable, with the ability to take direction
• Ability to thrive in a fast-paced environment, both independently and as part of a team
• Proficiency in Microsoft Office (Excel, Word, Outlook); experience with title production software (e.g., RamQuest, or Qualia) a plus
• Notary Public commission in Texas (or willingness to obtain one)

Heritage Title offers a competitive salary with a robust benefits package including.

• paid medical and dental coverage for employees
• vision
• life
• disability
• AFLAC
• 401(k) plan with match
• Paid Time Off
• paid Parental Leave

Come join the Heritage team!