Commercial Door Specialist

Carter Lumber; Noblesville (IN); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health benefits

Dental & Vision plans

401(k) matching

Paid vacation & holidays

Disability insurance

Life insurance

Job summary

Carter Lumber is seeking a Commercial Door Specialist to present and sell commercial door, frame, and hardware products while building strong community relationships. You will support commercial and multifamily projects from takeoff to completion, coordinating with store personnel, builders, and vendors.

You will train customers and staff, read blueprints, prepare estimates, and manage project details from quoting to delivery.

Qualifications

• Experience in building materials industry is preferred.
• Experience selling door, frame, or commercial hardware products.
• Ability to read blueprints, specifications, and door/hardware schedules.
• Demonstrated ability to increase sales and improve profitability.
• Excellent communication skills with strong customer service.
• Experience in training is a plus.
• Strong decision-making and problem-solving skills.
• Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Attention to detail for complex commercial projects.
• PlanSwift experience is preferred for estimating.

Responsibilities

• Develops customer relationships and determines customer needs.
• Maintains and increases sales of commercial door, frame, and hardware products.
• Gives presentations to builders and provides expert advice on product features and benefits.
• Prepares estimates and ensures products are ordered and shipped on time.
• Works closely with OSRs to analyze sales opportunities and assist on the jobsite.
• Keeps lines of communication between store teams, vendors, and customers for timely service.
• Meets with vendors to review programs, pricing, and product direction.
• Participates in pre- and post-award meetings to clarify scope and finalize product selections.
• Identifies growth needs and stays current on commercial door, frame, and hardware systems.
• Provides training to builders, contractors, and store personnel on products.
• Ensures employees stay informed on vendor programs and updates.
• Reads plans to determine scope of work and performs detailed takeoffs.
• Requests pricing and compiles accurate project costs.
• Prepares formal quotes with clear scope inclusions and exclusions.
• Verifies contract values and prepares rough opening schedules.
• Creates submittal packages for architect approval.
• Details every opening (door type, frame type, swing, hardware, keying).
• Generates purchase orders for doors, frames, hardware, and trim.
• Reviews acknowledgments for accuracy and resolves discrepancies.
• Coordinates delivery schedules and manages partial shipments.
• Handles damaged or missing items and change orders.
• Conducts jobsite visits to verify conditions and support installation needs.
• Prepares closeout documents including warranties.

Skills

Customer service

Communication

Sales

Problem solving

Training

Tools

Microsoft Office

Job description

A Carter Lumber Commercial Door Specialist is responsible for presenting and selling commercial door, frame, and hardware products, as well as establishing strong relationships with customers in the community. This position supports commercial and multifamily projects from initial takeoff through project completion. The role requires clear communication with store personnel, builders, and vendors, along with maintaining product awareness and providing training when needed. A strong belief in the mission and goals of the company is necessary to this position.

Requirements

• Previous knowledge and experience in the building materials industry
• Experience selling door, frame, or commercial hardware products
• Ability to read blueprints, specifications, and door/hardware schedules
• Demonstrated ability to increase sales and improve profitability
• Excellent communication skills with a strong sense of customer service
• Experience in individual or group training is a plus
• Strong decision‑making and problem‑solving skills
• Proficiency with Microsoft Office including Outlook, Word, Excel, and PowerPoint
• High attention to detail and ability to manage complex commercial projects
• Prior experience with PlanSwift is preferred for estimating

Responsibilities

Sales & Relationship Building

• Develops customer relationships and determines customer needs.
• Responsible for maintaining and increasing sales of commercial door, frame, and hardware products.
• Gives presentations to builders and provides expert advice on product features and benefits.
• Prepares estimates and ensures products are ordered and shipped on time.
• Works closely with OSRs to analyze sales opportunities and assist on the jobsite.

Communication

• Keeps lines of communication open between store teams, vendors, and customers to ensure accurate and timely service.
• Meets with vendors to review programs, pricing, and product direction.
• Participates in pre‑award and post‑award meetings to clarify scope and finalize product selections.

Knowledge & Training

• Identifies personal growth needs and seeks product knowledge to stay current on commercial door, frame, and hardware systems.
• Provides training to builders, contractors, and store personnel on commercial door and hardware products.
• Ensures employees remain informed on vendor programs and product updates.

Estimating & Takeoff

• Reads plans and specifications to determine scope of work.
• Performs detailed takeoffs for unit doors, hollow metal doors and frames, hardware sets, and interior trim.
• Identifies fire ratings, hardware functions, swings, wall conditions, and special requirements.
• Requests pricing from manufacturers and wholesalers and compiles accurate project costs.

• Prepares formal quotes with clear scope inclusions and exclusions.

Project Management

• Verifies contract values and prepares rough opening schedules.
• Creates and submits complete submittal packages for architect approval.
• Details every opening, including door type, frame type, swing, hardware set, and keying requirements.
• Generates purchase orders for all doors, frames, hardware, and trim materials.
• Reviews acknowledgments for accuracy and resolves discrepancies.
• Coordinates delivery schedules, stages materials, and manages partial shipments.
• Handles damaged or missing items, change orders, and field issues.
• Conducts jobsite visits to verify conditions and support installation needs.
• Prepares closeout documents, including warranties.

Benefits (full-time employees)

• Health, Dental, Vision (Single and Family Plans) available after 30 days of employment
• Short and Long-Term Disability
• Company-paid life insurance and AD&D
• Optional supplemental life insurance
• Company-match 401(k)
• Vacation time and paid holidays
• Vendor incentives
• Room for growth; we promote from within!
• Military encouraged to apply!