Commercial Door Project Pre-Production Lead

TruStile Doors, LLC; Thornton (CO); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Great team

Growth opportunities

Job summary

TruStile Doors, LLC is seeking a Commercial Door Pre-Production Specialist to detail small to large commercial door projects and prepare them for order entry and production. You will work with a close-knit commercial customer service and account management team to ensure accurate orders and on-time delivery.

Ideal candidates have 2+ years in customer service/order coordination, strong CAD/drafting skills (AutoCAD preferred), and proficiency in MS Office.

Qualifications

• 2+ years of experience in a customer service position such as Account Management, Project Management, or Order Coordination.
• 2+ years of experience in technical order writing or similar role.
• AutoCAD or equivalent drafting experience preferred.
• Proficiency in Microsoft Office required.
• Experience interfacing with manufacturing is a plus.
• Door manufacturing or hardware experience is preferred.
• Interpersonal skills and/or customer service experience.
• Familiarity with the commercial construction process is a bonus.

Responsibilities

• Order preparation and order entry using a web-based configurator and drawing program.
• Coordinate order technical details including door and hardware machining requirements.
• Assist in account management from receipt of PO through product delivery.
• Coordinate with Management to schedule timely release of orders to meet project delivery requirements.
• Learn product knowledge such as door construction, fire listings, hardware machining and environmental compliance.
• Interact with customers to ensure accuracy of details and order placement.
• Engage with quality department to verify written orders against provided information.
• Assist with estimating, customer service, and internal quality control processes.

Skills

Customer service

Account/Project coordination

Communication

Detail oriented

Tools

AutoCAD

MS Office

Drafting

Job description

TruStile Doors, LLC is seeking a Commercial Door Pre-Production Specialist to detail small to large commercial door projects and prepare them for order entry and production. You will work with a close-knit commercial customer service and account management team to ensure accurate orders and on-time delivery.

Ideal candidates have 2+ years in customer service/order coordination, strong CAD/drafting skills (AutoCAD preferred), and proficiency in MS Office.