Commercial Door Pre-Production Specialist — CAD & Order

Marvin; Thornton (CO); On-site; USD 36,000 - 43,000; Full time

Benefits offered by this job

Competitive pay and benefits

A great team!

A fun and collaborative work enviro n

Growth opportunities

Job summary

Marvin is hiring a Commercial Door Pre-Production Specialist in Thornton, CO to detail small to large commercial door projects and prepare them for order entry and production. You will work with a close-knit commercial customer service and account management team to ensure accurate orders, schedules, and customer satisfaction.

The role requires 2+ years in customer service and in technical order writing, with preferred AutoCAD drafting and strong MS Office skills.

Qualifications

• 2+ years’ experience in a customer service position such as Account Management, Project Management, or Order Coordination.
• 2+ years’ experience in technical order writing or similar type role.
• AutoCAD or equivalent drafting experience is preferred.
• Proficiency in Microsoft Office a must.
• Experience interfacing with manufacturing a plus.
• Door Manufacturing or hardware experience is preferred.
• Interpersonal skills and/or customer service experience.
• Familiarity in the commercial construction process would be a bonus.

Responsibilities

• Order preparation and order entry utilizing an industry leading web-based configurator and drawing program.
• Coordination of order technical details such as door and hardware machining requirements.
• Assist in account management from receipt of purchase order through product delivery.
• Coordination with Management to schedule timely release of orders to meet the customer’s project delivery requirements.
• Learn and apply product technical knowledge such as door construction, fire listings, hardware machining and environmental compliance.
• Interact with customer base to facilitate accuracy of details and order placement.
• Engage with internal quality department to check accuracy of written orders versus information provided.
• Assist as needed in estimating, customer service, and our internal quality control process.

Skills

Customer service

Team player

Detail oriented

Time management

Communication skills

Tools

AutoCAD

Microsoft Office

Job description

Marvin is hiring a Commercial Door Pre-Production Specialist in Thornton, CO to detail small to large commercial door projects and prepare them for order entry and production. You will work with a close-knit commercial customer service and account management team to ensure accurate orders, schedules, and customer satisfaction.

The role requires 2+ years in customer service and in technical order writing, with preferred AutoCAD drafting and strong MS Office skills.