Commercial Door Specialist

Carter Lumber; Noblesville (IN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

Short and Long-Term Disability

Company-paid Life Insurance

401(k) Matching

Vacation time and paid holidays

Job summary

Carter Lumber is seeking a Commercial Door Specialist in Noblesville, IN, responsible for selling and presenting commercial door products. The role involves building customer relationships, preparing estimates, and managing projects from start to finish. A strong background in the building materials industry and excellent communication skills are essential. The position offers health benefits, 401(k) matching, and opportunities for growth within the company.

Qualifications

• Knowledge in building materials and commercial hardware sales.
• Proven ability to increase sales and enhance customer relationships.
• Demonstrated problem-solving skills and high attention to detail.

Responsibilities

• Build and maintain customer relationships for commercial products.
• Deliver presentations and expert advice on products.
• Manage order shipment timelines and accuracy.
• Prepare detailed estimates and project costs.
• Coordinate with team for effective communication and service.

Skills

Building materials knowledge

Sales experience in door/hardware

Blueprint reading

Excellent communication

Microsoft Office proficiency

Decision-making skills

Tools

PlanSwift

Job description

A Carter Lumber Commercial Door Specialist is responsible for presenting and selling commercial door, frame, and hardware products, and establishing strong relationships with customers in the community. This position supports commercial and multifamily projects from initial takeoff through project completion. The role requires clear communication with store personnel, builders, and vendors, along with maintaining product awareness and providing training when needed. A strong belief in the mission and goals of the company is necessary for this position.

Requirements

• Previous knowledge and experience in the building materials industry
• Experience selling door, frame, or commercial hardware products
• Ability to read blueprints, specifications, and door/hardware schedules
• Demonstrated ability to increase sales and improve profitability
• Excellent communication skills with a strong sense of customer service
• Experience in individual or group training is a plus
• Strong decision‑making and problem‑solving skills
• Proficiency with Microsoft Office including Outlook, Word, Excel, and PowerPoint
• High attention to detail and ability to manage complex commercial projects
• Prior experience with PlanSwift is preferred for estimating

Responsibilities

Sales & Relationship Building

• Develops customer relationships and determines customer needs.
• Responsible for maintaining and increasing sales of commercial door, frame, and hardware products.
• Gives presentations to builders and provides expert advice on product features and benefits.
• Prepares estimates and ensures products are ordered and shipped on time.
• Works closely with OSRs to analyze sales opportunities and assist on the jobsite.

Communication

• Keeps lines of communication open between store teams, vendors, and customers to ensure accurate and timely service.
• Meets with vendors to review programs, pricing, and product direction.
• Participates in pre‑award and post‑award meetings to clarify scope and finalize product selections.

Knowledge & Training

• Identifies personal growth needs and seeks product knowledge to stay current on commercial door, frame, and hardware systems.
• Provides training to builders, contractors, and store personnel on commercial door and hardware products.
• Ensures employees remain informed on vendor programs and product updates.

Estimating & Takeoff

• Reads plans and specifications to determine scope of work.
• Performs detailed takeoffs for unit doors, hollow metal doors and frames, hardware sets, and interior trim.
• Identifies fire ratings, hardware functions, swings, wall conditions, and special requirements.
• Requests pricing from manufacturers and wholesalers and compiles accurate project costs.
• Prepares formal quotes with clear scope inclusions and exclusions.

Project Management

• Verifies contract values and prepares rough opening schedules.
• Creates and submits complete submittal packages for architect approval.
• Details every opening, including door type, frame type, swing, hardware set, and keying requirements.
• Generates purchase orders for all doors, frames, hardware, and trim materials.
• Reviews acknowledgments for accuracy and resolves discrepancies.
• Coordinates delivery schedules, stages materials, and manages partial shipments.
• Handles damaged or missing items, change orders, and field issues.
• Conducts jobsite visits to verify conditions and support installation needs.
• Prepares closeout documents, including warranties.

Benefits (full‑time employees)

• Health, Dental, Vision (Single and Family Plans) available after 30 days of employment
• Short and Long‑Term Disability
• Company‑paid life insurance and AD&D
• Optional supplemental life insurance
• Company‑match 401(k)
• Vacation time and paid holidays
• Vendor incentives
• Room for growth; we promote from within!