Commercial Director, Luxury Retail Growth

Tiffany & Co.; Costa Mesa (CA); On-site; USD 240,000 - 255,000; Full time

Job summary

Tiffany & Co. in California is seeking a Commercial Director for South Coast Plaza to lead the store's commercial performance, align with global strategy, and deliver sustainable sales growth while elevating client experience and ensuring strong operational execution.

The role demands hands-on leadership, development of high-performing teams, and a culture of accountability and clienteling, with a focus on brand desirability and asset growth.

Qualifications

• 10+ years of luxury/consumer goods business management experience.
• Experience in jewelry, apparel, accessories, or cosmetics.
• Strong business and financial acumen.
• Proven track record of leading and inspiring retail teams.
• Ability to attract and develop diverse talent.
• Bachelor’s degree in a related field preferred.

Responsibilities

• Own and drive sales performance across South Coast Plaza with targets and growth.
• Translate strategy into actionable priorities with disciplined execution.
• Lead product categories and initiatives, focusing on Icon growth and client recruitment.
• Embed a commercial engine with appointment culture and productivity optimization.
• Engage top clients and build lasting relationships.
• Ensure operational discipline with full compliance and audit discipline.

Skills

Executive leadership

Retail management

Luxury brand experience

Client development

Talent development

Strategic planning

Operational excellence

Education

Bachelor's degree in a related field

Job description

Tiffany & Co. in California is seeking a Commercial Director for South Coast Plaza to lead the store's commercial performance, align with global strategy, and deliver sustainable sales growth while elevating client experience and ensuring strong operational execution.

The role demands hands-on leadership, development of high-performing teams, and a culture of accountability and clienteling, with a focus on brand desirability and asset growth.