Commercial Contract Coordinator

TCR Americas; Detroit (MI); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Medical Health Insurance

Vision Insurance

Dental Insurance

401k Plan

PTO 20 days

Unlimited Referral Bonuses

Job summary

TCR Americas is seeking a Commercial Contract Coordinator to support onboarding, contract administration, and billing processes. You will ensure accurate ERP data, SLA assignments, indexations, and reporting across Commercial, Finance, Operations, and Shared Services.

This role emphasizes meticulous data handling and cross-functional collaboration. The position requires 3–5 years in commercial operations or contract administration, with strong SAP and Excel skills, and a keen eye for detail.

Qualifications

• 3–5 years in commercial operations or contract administration.
• Strong organizational skills with ability to manage multiple streams.
• Working knowledge of SAP or similar ERP; advanced Excel preferred.
• Clear written and verbal communication across a matrix organization.

Responsibilities

• Coordinate onboarding of new customers and contracts with data gathering.
• Upload and archive contracts and change orders in company databases.
• Validate invoices and ensure accurate billing inputs.
• Maintain ERP data and generate reports for management decisions.

Skills

ERP knowledge

SAP experience

Excel skills

Contract administration

Attention to detail

Tools

SAP

Excel

Job description

The opportunity The Commercial Contract Coordinator supports TCR North America by coordinating the administration and implementation of commercial contracts from customer onboarding through billing and ongoing contract maintenance. The role helps ensure that contract documentation, ERP data, SLA assignments, fleet checks, indexations, invoicing inputs, and commercial reporting remain accurate and aligned across Commercial, Finance, Operations, Group Shared Services, and HQ teams.

What Success Looks Like

• Commercial contracts, change orders, and supporting documentation are complete, current, and consistently archived.
• Customer and contract master data is accurate, and contracts are implemented in ERP in line with established workflows.
• SLA assignments, Fleet Check inputs, indexations, and one-off billing items are completed accurately and support timely customer invoicing.
• Commercial stakeholders have reliable reports and clear information for customer reviews, audits, and management decisions

A Snapshot Of What You Will Be Doing Here

• Commercial Contract Administration & Onboarding
  • Support onboarding of new customers and contracts by gathering required customer and master-data information from local teams, including ship-to, sold-to, and W-9 information.
  • Upload and archive signed contracts, change orders, and related documentation in company databases.
  • Support drafting and administration of contract change orders in coordination with the Business Development / Commercial team.
• Billing, SLA & Commercial Controls
  • Ensure the correct SLA is assigned to individual assets and that commercial master data supports accurate billing
  • Validate invoices and coordinate approval/posting activities with Group Shared Services in line with established workflows.
  • Prepare and process one-off customer invoices, including transportation charges, penalties, and other non-recurring items.
• ERP, Data Management & Reporting
  • Maintain accurate and up-to-date commercial contract data in the ERP system.
  • Generate standardized and ad hoc reports to support management decisions, contract reviews, customer updates, and audits.
  • Collaborate with internal and external stakeholders to maintain alignment across Commercial, Finance, Operations, and Shared Services.

Who We Are Looking For Someone Who

• 3–5 years of experience in commercial operations, contract administration, sales support, finance coordination, or a comparable role preferred.
• Strong organizational skills and attention to detail, with the ability to manage multiple contract and billing workstreams.
• Working knowledge of SAP or a similar ERP system; strong Excel skills preferred.
• Ability to interpret contract terms and translate them into accurate administrative, ERP, and billing inputs.
• Clear written and verbal communication skills and the ability to coordinate effectively across a matrix organization without formal authority.

Why We Think You Will Love Working With Us

• Part of a solid and growing international group
• A company with short decision lines where our employees are central to the success of the company
• An environment where you can develop and grow
• A competitive salary, depending on experience
• Multiple employee benefits:
• Medical Health Insurance
• HSA and FSA plans available
• Vision Insurance
• Dental Insurance
• ST and LT disability insurance
• Life Insurance
• 401k Plan
• PTO increasing up to 20 days
• Paid sickness per annum
• Provision of all PPE
• Job Type: Full-time
• UNLIMITED REFERRAL BONUSES
• The pay range for this position is $75,000 - $90,000 per year based on experience and qualifications.

Our Company

At TCR Group, we are committed to revolutionizing the aviation industry by providing integrated solutions for Ground Support Equipment (GSE). Our services include GSE rental, leasing, and maintenance.

With headquarters near Brussels and a team of 1800+ employees, we operate globally across over 200 airports in America, Europe, Asia Pacific, and the Middle East. Our dedication to excellence makes us a trusted partner for customers worldwide.

TCR International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.

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