Workshop Supervisor - JFK Workshop · John F. Kennedy

TCR International; New York (NY); Hybrid; USD 55,000 - 59,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

STD/LTD

Life Insurance

401K with matching

Vacation and Sick Leave

Unlimited referral bonuses

Job summary

TCR International is seeking a Workshop Supervisor to lead a team of technicians in maintaining and repairing GSE, ensuring safety and high-quality service. The role combines hands-on maintenance with supervision, process optimization, and coordination with customers and internal departments.

The ideal candidate has an expert technical background in GSE maintenance, strong leadership, and fluent English. Expect to manage work orders, schedules, and safety compliance while fostering a culture of

Qualifications

• Expert technical background in GSE maintenance and repair is preferred.
• Strong leadership and people-management skills are required.
• Fluent in English, with excellent written and verbal communication.
• Proven ability to work under pressure and make decisions quickly.
• Commitment to safety and OHSA-compliant practices.

Responsibilities

• Lead and motivate a team of technicians to achieve high performance.
• Own workshop results for safety, quality, efficiency, and resource use.
• Plan maintenance activities using SAP and defined processes.
• Oversee work packages, track progress, and manage bottlenecks.
• Ensure accurate inventory and spare parts management.
• Provide visibility into capacity, risks, and constraints to management.
• Review and sign off on inspection and maintenance docs.
• Offer technical guidance and on-the-job coaching to technicians.
• Drive knowledge transfer and skills development within the team.
• Coordinate with customers, suppliers, and internal departments.
• Contribute to continuous improvement of processes and equipment reliability.
• Identify technical and cost-saving improvements to asset availability.
• Maintain workshop administration including work orders and invoicing prep.

Skills

Leadership

Communication

Teamwork

Safety culture

Decision making

Tools

SAP

MS Office 365

Job description

The opportunity

The Workshop Supervisor complies, classifies, and monitors the workshop service with regards to maintenance and disruptions to vehicles and installations and advises the Management and informs his team members regarding operational decision making. This position reports directly to the Workshop Manager.

The Workshop Supervisor ensures quality of service towards our clients by showing the right leadership skills, based on our TCR values which they promote and implements. At the workshop, safety of all stakeholders is ensured by the supervisor. They perform reporting on safety, quality, and performance. The Workshop Supervisor is actively performing maintenance and repair at least two third of its time. The rest of the time is spent on team roll-out of safety culture, team supervision and workshop organization.

A snapshot of what you will be doing here:

• Lead, coach, and motivate a team of technicians, ensuring strong teamwork, accountability, and performance

• Own workshop results forsafety, quality, efficiency, and resource utilization

• Plan and manage maintenance activities usingTCR processes and SAP, including manpower, parts, and workload prioritization

• Overseework packages, track progress, backlog, and bottlenecks, and ensure maintenance is delivered on time and to standard

• Ensure accurateinventory and spare parts management

• Provide management with visibility intocapacity, feasibility, risks, and operational constraints

• Review, complete, and sign off oninspection and maintenance documentation

• Support technicians withtechnical guidance, troubleshooting, and on-the-job coaching

• Driveknowledge transfer and skills developmentwithin the team

• Coordinate withcustomers, suppliers, and internal departmentsto support daily operations and equipment availability

• Contribute tocontinuous improvementby enhancing processes, procedures, and equipment reliability

• Identify and implementtechnical and cost-saving improvementsto improve asset availability

• Maintain full responsibility forworkshop administration, including work orders, time tracking, and invoicing preparation

• Actively promote and leadsafety culture, ensuring compliance with OHS and TCR safety standards

• Perform hands-on technical duties when required and complete other tasks as assigned to support business needs

Who we are looking for someone who:

• (Expert) technical background in GSE maintenance and repair: mechanics, hydraulics, electricity, air pressure, aircon/refrigeration units, and electrical systems (Preferred).

• Ability to make complex decisions whilst under pressure.

• Stress resistant.

• Assists in implementation of formal quality improvement.

• Demonstrates continuing commitment to achieving a OHSA friendly working environment by seeking out and attending additional safety education classes over and above those required.

• Act as role model.

• A real team player.

• Strong in communications.

• Drive for excellence.

• Good MS Office 365 skills.

• Leadership skills: facilitating teamwork, communicating the vision, effective delegation, managing change, managing conflict, directing others.

• Fluent in English – both oral and written.

• Pay range is: $40 - $43 an hour based on experience and qualifications.

Why we think you will love working with us:

Why You’ll Love Working with Us:

• Be Part of a Thriving International Team: Join a successful, growing company where you’ll be valued and empowered to make an impact.

• Quick Decision-Making and People-First Culture:Work in a company that prioritizes its people and supports fast, effective decisions.

• Growth-Focused Environment:Enjoy opportunities for professional development and career advancement.

• Competitive Salary and Benefits:We offer a competitive salary based on experience.

• Our Comprehensive Benefits Include:

• Health, Dental, Vision, STD/LTD, and Life Insurance, Employee Assistance Program (EAP)

• Generous Vacation and Sick Leave, plus a 401K with matching contributions

• UNLIMITED REFERRAL BONUSES because we know great people know great people.

Our company

At TCR Group, we are committed to revolutionizing the aviation industry by providing integrated solutions for Ground Support Equipment (GSE). Our services include GSE rental, leasing, and maintenance.

With headquarters near Brussels and a team of 1800+ employees, we operate globally across over 200 airports in America, Europe, Asia Pacific, and the Middle East. Our dedication to excellence makes us a trusted partner for customers worldwide.

Do you think we could be a match? We look forward to meeting you.

We encourage candidates to apply even if they do not meet all the requirements. Research shows that people from underrepresented groups often hesitate unless they meet every criterion. At TCR, we look for relevance, not perfection.

TCR International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.

Please note that we do not accept unsolicited applications or inquiries from recruitment agencies.

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