Commercial Collections Representative - Onsite

Account Control Technology; Augusta (GA); Vor Ort; USD 17.000 - 24.000; Vollzeit

Benefits dieser Stelle

Paid training

Team environment

Growth opportunities

Bonus potential

Benefits package (medical, dental, 401

Zusammenfassung

Account Control Technology in Augusta, GA is seeking an Onsite Commercial Collections Representative. The role requires 3+ years of B2B collections and skip tracing experience, plus FDCPA knowledge.

You will handle outbound and inbound calls to secure payments on past-due accounts and work in a dynamic team environment. Training is provided (2 weeks) followed by nesting (4 weeks) and a standard Mon-Fri schedule; compensation starts at $15/hour and increases with experience.

Qualifikationen

• High School diploma or equivalent required.
• 3+ years of B2B collections experience required.
• Professional FDCPA knowledge helpful.
• Strong phone etiquette and negotiating skills required.
• Ability to problem solve and multitask with confidentiality.

Aufgaben

• Outbound calling and accepting incoming calls for past-due accounts.
• Secure payments on accounts that are past due.
• Maintain professionalism and accuracy in communications.

Kenntnisse

Phone etiquette

Negotiation

Customer service

Problem solving

Multitasking

Confidentiality

Ausbildung

High School diploma or equivalent

Jobbeschreibung

Account Control Technology

Commercial Collections Representative - Onsite

US-GA-Augusta

Job ID: 2026-3199

# of Openings: 10

Category: Collections

Augusta Location

Overview

After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process.

Work Location: This is an onsite position at our Augusta, GA office

Compensation: $15 per hour and up based on collections experience

Training Schedule: 2 Weeks Training/4 Weeks Nesting Monday-Friday 8am-5pm

Production Schedule: Monday - Friday 9am-6pm

Work Location: This is a onsite position at our office located at 1040 Stevens Creek Rd Augusta, GA 30907

Compensation: $15 per hour and up based on experience

Qualified candidates must have 3 years of previous collections & skip tracing experience.

Build Your Future! Come join our thriving team as an Onsite CollectionsRepresentative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

Why should you consider TSI?

• Paid training
• Team-oriented work environment
• Growth opportunity
• Generous bonus opportunity
• Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Responsibilities

At our contact centers, Collection Representatives are responsible for outbound calling as well as accepting incoming calls regarding past due accounts and securing payments on accounts that are past due.

Qualifications

• High School diploma or equivalent
• 3 plus years of B2B collections experience
• Previous skip tracing experience
• FDCPA knowledge
• Professional phone etiquette and solid negotiating skills
• Positive attitude and strong customer service aptitude
• Ability to problem solve and multitask
• Willingness to maintain confidentiality
• Ability to exchange accurate information effectively over the phone

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

Equal employment opportunity, including veterans and individuals with disabilities.

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