Commercial Client Relations Lead

WesBanco Bank Inc.; Fort Wayne (IN); On-site; USD 48,000 - 72,000; Full time

Job summary

WesBanco Bank Inc. in Fort Wayne, IN seeks a Client Relationship Officer to provide exceptional service and operational support for a portfolio of clients.

You will handle account operations, ensure documentation accuracy, and act as a liaison between clients, associates and internal partners to drive growth, service quality and client satisfaction. This role emphasizes relationship management, servicing client needs, and collaboration with Commercial Bankers to support a seamless banking

Qualifications

• Demonstrates strong customer service and communication skills.
• Two years of relevant banking experience required.
• Bachelor's degree preferred.
• Ability to work well in a team and manage client relationships.

Responsibilities

• Open new accounts and ensure complete, accurate documentation.
• Prepare and coordinate annual relationship reviews.
• Input data into lending systems and aid Commercial Bankers with submissions.
• Review third-party reports and maintain client records with accuracy.
• Support loan closings and coordinate outside service providers as needed.
• Identify cross-sell opportunities aligned with client needs.

Skills

Customer service

Communication

Interpersonal skills

Team collaboration

Education

Bachelor's degree preferred

Tools

Lending software

Job description

WesBanco Bank Inc. in Fort Wayne, IN seeks a Client Relationship Officer to provide exceptional service and operational support for a portfolio of clients.

You will handle account operations, ensure documentation accuracy, and act as a liaison between clients, associates and internal partners to drive growth, service quality and client satisfaction. This role emphasizes relationship management, servicing client needs, and collaboration with Commercial Bankers to support a seamless banking