Commercial Banking Relationship Specialist

Zions Bancorporation; Phoenix (AZ); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Parental Leave

401(k) Plan

Paid Holidays

Tuition Reimbursement

Job summary

National Bank of Arizona, a division of Zions Bancorporation, N.A., seeks a Relationship Banking Specialist for the Biltmore/Phoenix (AZ) area. The role supports Relationship Managers in servicing a portfolio of commercial clients, handling depository services, loans, transfers, and related activities.

Open to candidates with 1+ years in banking operations or lending, offering comprehensive benefits and a clear path in community banking.

Qualifications

• Requires a High School degree or equivalent, and 1+ years of bank operations, customer service, administrative support or other directly related experience.
• Preferred, but not required, at least 1 year of lending experience preferably in Commercial Lending.
• Working knowledge of relationship banking concepts including products, terminology, procedures, loan documentation, and systems related to servicing client needs.
• Superior level of professionalism is necessary as this is a “front-line” position with daily interaction with Executive Leadership.
• Exceptional customer service is required in maintaining portfolios of “high-touch” Business Executives.

Responsibilities

• Work with assigned Relationship Manager(s) to assist a portfolio of commercial banking clients by handling all routine servicing needs including inquiries on commercial loans, opening and maintaining depository services, and other bank products.
• Work with our commercial clients to establish depository accounts and additional services, process requests for loan advances or paydowns, deposit transfers, and wire transfers.
• Perform additional service transactions such as address changes, check orders, issue/activate ATM cards, accept loan payments, supply account balances, and perform stop payments.
• Provide administrative support to the commercial banking team including document and data entry to our commercial loan tracking systems.
• Work with our lending and middle office teams to support expeditious loan requests.

Skills

Relationship banking concepts

Customer service

Professionalism

Bank operations

Education

High School degree or equivalent

Tools

Loan tracking systems

Job description

National Bank of Arizona, a division of Zions Bancorporation, N.A., seeks a Relationship Banking Specialist for the Biltmore/Phoenix (AZ) area. The role supports Relationship Managers in servicing a portfolio of commercial clients, handling depository services, loans, transfers, and related activities.

Open to candidates with 1+ years in banking operations or lending, offering comprehensive benefits and a clear path in community banking.