Commercial Banking Client Relationship Specialist

WesBanco Bank Inc.; Chattanooga (TN); On-site; USD 45,000 - 65,000; Full time

Job summary

WesBanco Bank Inc. in Chattanooga seeks a Client Relationship Officer to deliver exceptional client service and operational support across commercial banking relationships.

You will manage client requests, ensure accurate documentation, and coordinate with bankers and support teams to advance relationship objectives. The role emphasizes relationship management, cross-functional collaboration, and adherence to bank policies.

Qualifications

• Customer service oriented with ability to differentiate service levels.
• Clear, concise written and verbal communication skills for management, staff and clients.
• Ability to work in a team environment and meet time-sensitive deadlines.
• Familiarity with banking systems and ability to learn various applications.

Responsibilities

• Supports client requests and account operations with accuracy and efficiency.
• Inputs information into lending systems and coordinates credit requests.
• Prepares documentation and ensures due diligence and compliance requirements are met.
• Maintains client contact information and manages portfolio records.
• Assists with commercial loan closings and interacts with internal and external partners.

Skills

Customer service

Interpersonal skills

Communication

Team player

Analytical abilities

Education

High school diploma or GED

Bachelor's Degree in Business Administration preferred

Tools

Microsoft Office

Banking software

Job description

WesBanco Bank Inc. in Chattanooga seeks a Client Relationship Officer to deliver exceptional client service and operational support across commercial banking relationships.

You will manage client requests, ensure accurate documentation, and coordinate with bankers and support teams to advance relationship objectives. The role emphasizes relationship management, cross-functional collaboration, and adherence to bank policies.