Commercial Banking Accounts Lead

Northern Trust Corp.; Chicago (IL); Hybrid; USD 74,000 - 126,000; Full time

Job summary

Northern Trust in Chicago, IL is hiring a Senior Banking Account Manager to support commercial banking clients through account administration, transaction processing, and documentation, reporting, and issue resolution.

You will partner with Relationship Managers, servicing teams and internal stakeholders to ensure timely, accurate client delivery. A bachelor’s degree is preferred and 1–2 years in client servicing is expected; candidates must communicate effectively and handle multiple priorities.

Qualifications

• Bachelor’s degree preferred or equivalent experience.
• 1–2 years of experience in client servicing or account administration.
• Strong communication, judgment, and problem-solving skills.

Responsibilities

• Coordinate daily account servicing for commercial banking clients.
• Process transactions and maintain accurate client/account information.
• Develop action plans and ensure timely follow-up and communication.
• Collaborate with Relationship Managers and service teams to support client delivery.
• Maintain records, fees, balances, and documentation.
• Monitor operations and research client records to answer inquiries.

Skills

Bachelor’s degree preferred

1-2 years experience

Strong communication

Problem solving

Education

Bachelor’s degree

Job description

Northern Trust in Chicago, IL is hiring a Senior Banking Account Manager to support commercial banking clients through account administration, transaction processing, and documentation, reporting, and issue resolution.

You will partner with Relationship Managers, servicing teams and internal stakeholders to ensure timely, accurate client delivery. A bachelor’s degree is preferred and 1–2 years in client servicing is expected; candidates must communicate effectively and handle multiple priorities.