Commercial Account Manager

PALMETTO EXTERMINATORS LLC; Ridgeland (SC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Uncapped Commission

Performance Bonuses

Vehicle Allowance

Life Insurance LTD

401(k) match

Sick/Paid Time Off

9 Paid Holidays

Employee Assistance

Professional Development

Job summary

PALMETTO EXTERMINATORS LLC in Ridgeland, SC is seeking a Commercial Account Manager to drive profitable commercial growth through proactive prospecting, consultative selling, and strong relationship management.

You will target property management, healthcare, food processing, manufacturing, education, hospitality, and government facilities, building long-term partnerships while delivering IPM-based pest management solutions.

Qualifications

• Exceptional prospecting and cold-calling ability.
• Strong hunter mentality.
• Professional presentation skills.
• Relationship-building expertise.
• Closing ability.
• Strategic thinking.
• Time management.
• Organization.
• Self-motivation.
• Problem-solving ability.
• Ability to influence executive-level decision-makers.
• Strong business acumen.

Responsibilities

• Generate new commercial business through cold calling, prospecting, networking, referrals, and community involvement.
• Identify and pursue high-value commercial accounts.
• Build and maintain a healthy sales pipeline using CRM tools.
• Schedule appointments with decision-makers and facility managers.
• Conduct professional facility inspections and needs assessments.
• Develop customized pest management solutions based on IPM principles.
• Prepare and present professional proposals.
• Negotiate pricing while protecting company profitability.
• Consistently achieve or exceed monthly and annual sales goals.
• Develop trusted advisor relationships with commercial customers.
• Maintain regular communication with existing clients.
• Conduct periodic account reviews.
• Identify expansion opportunities within existing accounts.
• Coordinate with Operations to ensure exceptional service delivery.
• Resolve customer concerns professionally and promptly.
• Maintain high customer retention through proactive relationship management.
• Demonstrate a consultative sales approach.
• Understand customer pain points and recommend value-driven solutions.
• Effectively overcome objections.
• Confidently ask for the business and close opportunities.
• Follow up consistently throughout the sales cycle.
• Develop a strategic territory growth plan.
• Maintain accurate prospect and customer records.
• Track sales activity, forecasts, and pipeline progression.
• Participate in networking events and local business organizations.

Skills

Prospecting

Hunter mentality

Presentation skills

Relationship-building

Closing ability

Strategic thinking

Time management

Organization

Self-motivation

Problem-solving

Executive-level influence

Business acumen

Tools

CRM

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Commercial Account Manager

Full Time Sales Ridgeland, SC, US

3 days ago Requisition ID: 1316

The Commercial Account Manager is responsible for driving profitable commercial growth through proactive prospecting, consultative selling, and exceptional customer relationship management. This individual is a highly motivated hunter who thrives on identifying opportunities, opening doors, building long-term partnerships, and closing profitable business.

Success in this role requires a strong understanding of Integrated Pest Management (IPM), outstanding communication skills, strategic territory management, and the ability to earn the trust of decision-makers across a wide range of industries including property management, healthcare, food processing, manufacturing, education, hospitality, and government facilities.

Primary Responsibilities

Business Development

• Generate new commercial business through cold calling, prospecting, networking, referrals, and community involvement.
• Identify and pursue high-value commercial accounts.
• Build and maintain a healthy sales pipeline using CRM tools.
• Schedule appointments with decision-makers and facility managers.
• Conduct professional facility inspections and needs assessments.
• Develop customized pest management solutions based on Integrated Pest Management (IPM) principles.
• Prepare and present professional proposals.
• Negotiate pricing while protecting company profitability.
• Consistently achieve or exceed monthly and annual sales goals.

Account Management

• Develop trusted advisor relationships with commercial customers.
• Maintain regular communication with existing clients.
• Conduct periodic account reviews.
• Identify expansion opportunities within existing accounts.
• Coordinate with Operations to ensure exceptional service delivery.
• Resolve customer concerns professionally and promptly.
• Maintain high customer retention through proactive relationship management.
• Demonstrate a consultative sales approach.
• Understand customer pain points and recommend value-driven solutions.
• Effectively overcome objections.
• Confidently ask for the business and close opportunities.
• Follow up consistently throughout the sales cycle.

Territory Management

• Develop a strategic territory growth plan.
• Maintain accurate prospect and customer records.
• Track sales activity, forecasts, and pipeline progression.
• Participate in networking events and local business organizations.

Required Skills

The ideal candidate possesses:

• Exceptional prospecting and cold-calling ability
• Strong hunter mentality
• Professional presentation skills
• Relationship-building expertise
• Closing ability
• Strategic thinking
• Time management
• Organization
• Self-motivation
• Problem-solving ability
• Ability to influence executive-level decision-makers
• Strong business acumen

Preferred Experience

• 3+ years of outside B2B sales experience
• Experience selling facility services or commercial services
• Experience prospecting through cold calling and networking
• Proven history of meeting or exceeding sales goals
• Experience selling to:
  • Property Management Companies
  • Manufacturing Facilities
  • Food Processing Facilities
  • Healthcare Facilities
  • Schools & Universities
  • Warehouses
  • Hospitality
  • Multi-Family Housing
  • Government Facilities

Knowledge Requirements

The successful candidate will understand:

• Integrated Pest Management (IPM)
• Insect biology and behavior
• Food safety standards
• Regulatory compliance
• Facility inspections
• Commercial service agreements

Key Performance Indicators (KPIs)

The Commercial Account Manager will be measured on:

• New Commercial Revenue
• Gross Margin
• New Accounts Sold
• Cold Calls Completed
• Prospect Meetings Scheduled
• Proposal-to-Close Ratio
• Close Percentage
• Customer Retention
• Existing Account Growth
• Referral Generation
• CRM Activity Compliance

Characteristics of Top Performers

Top performers in this role:

• Hunt every day.
• Never wait for opportunities—they create them.
• Build relationships before asking for business.
• Are disciplined with prospecting.
• Stay organized.
• Communicate professionally.
• Handle rejection with resilience.
• Focus on solutions instead of products.
• Continuously learn their industry.
• Deliver on every promise.
• Treat every customer like a long-term partner.

Compensation

• Uncapped Commission Program
• Performance Bonuses
• Vehicle Allowance or Company Vehicle (if applicable)
• Company Paid Life Insurance/LTD
• 401(k) /match
• Sick/Paid Time Off
• 9 Paid Holidays
• Employee Assistance Program
• Ongoing Professional Development

Ideal Candidate Profile

The ideal Commercial Account Manager is more than a salesperson—they are a strategic business developer. They have the discipline to make cold calls every day, the confidence to engage C-suite executives and facility managers, the curiosity to uncover operational challenges, and the expertise to design solutions that create lasting value. They thrive in a competitive environment, embrace accountability, and are motivated by building a book of business through persistence, professionalism, and exceptional customer service.

Equal Opportunity Employer

We are proud to be an equal opportunity employer. We value a diverse workforce and do not discriminate on the basis of race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status or any other basis protected by law.