Commercial Account Manager

Recruiters; Owings Mills (MD); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Vehicle allowance

Company vehicle

Life Insurance

Job summary

PestNow is seeking a Commercial Account Manager in Owings Mills, MD to drive profitable commercial growth through proactive prospecting, consultative selling, and exceptional relationship management. You will hunt, close, and expand key accounts across industries including property management, healthcare, food processing, and manufacturing.

The role emphasizes IPM knowledge, strong communication, and the ability to build long-term partnerships while managing a strategic territory and pipeline.

Qualifications

• 3+ years of outside B2B sales experience.
• Experience selling facility services or commercial services.
• Experience prospecting through cold calling and networking.
• Proven history of meeting or exceeding sales goals.
• Experience selling to Property Management Companies, Manufacturing Facilities, Food Processing Facilities, Healthcare Facilities, Schools & Universities, Warehouses, Hospitality, Multi-Family Housing, Government Facilities.

Responsibilities

• Generate new commercial business through cold calling, prospecting, networking, referrals, and community involvement.
• Identify and pursue high-value commercial accounts.
• Build and maintain a healthy sales pipeline using CRM tools.
• Schedule appointments with decision-makers and facility managers.
• Conduct professional facility inspections and needs assessments.
• Develop customized pest management solutions based on IPM principles.
• Prepare and present professional proposals.
• Negotiate pricing while protecting company profitability.
• Consistently achieve or exceed monthly and annual sales goals.
• Develop trusted advisor relationships with commercial customers.
• Maintain regular communication with existing clients.
• Coordinate with Operations to ensure exceptional service delivery.
• Resolve customer concerns professionally and promptly.
• Demonstrate a consultative sales approach.
• Understand customer pain points and recommend value-driven solutions.

Skills

Prospecting

Cold-calling

Hunter mentality

Presentation skills

Relationship-building

Closing

Strategic thinking

Time management

Organization

Self-motivation

Problem-solving

C-suite influence

Business acumen

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Commercial Account Manager

Full Time Sales Owings Mills, MD, US

4 days ago Requisition ID: 1310

Salary Range: $50,000.00 To $100,000.00 Annually

The Commercial Account Manager is responsible for driving profitable commercial growth through proactive prospecting, consultative selling, and exceptional customer relationship management. This individual is a highly motivated hunter who thrives on identifying opportunities, opening doors, building long-term partnerships, and closing profitable business.

Success in this role requires a strong understanding of Integrated Pest Management (IPM), outstanding communication skills, strategic territory management, and the ability to earn the trust of decision-makers across a wide range of industries including property management, healthcare, food processing, manufacturing, education, hospitality, and government facilities.

Primary Responsibilities

Business Development

• Generate new commercial business through cold calling, prospecting, networking, referrals, and community involvement.
• Identify and pursue high-value commercial accounts.
• Build and maintain a healthy sales pipeline using CRM tools.
• Schedule appointments with decision-makers and facility managers.
• Conduct professional facility inspections and needs assessments.
• Develop customized pest management solutions based on Integrated Pest Management (IPM) principles.
• Prepare and present professional proposals.
• Negotiate pricing while protecting company profitability.
• Consistently achieve or exceed monthly and annual sales goals.

Account Management

• Develop trusted advisor relationships with commercial customers.
• Maintain regular communication with existing clients.
• Conduct periodic account reviews.
• Identify expansion opportunities within existing accounts.
• Coordinate with Operations to ensure exceptional service delivery.
• Resolve customer concerns professionally and promptly.
• Maintain high customer retention through proactive relationship management.
• Demonstrate a consultative sales approach.
• Understand customer pain points and recommend value-driven solutions.
• Effectively overcome objections.
• Confidently ask for the business and close opportunities.
• Follow up consistently throughout the sales cycle.

Territory Management

• Develop a strategic territory growth plan.
• Maintain accurate prospect and customer records.
• Track sales activity, forecasts, and pipeline progression.
• Participate in networking events and local business organizations.

Required Skills

• Exceptional prospecting and cold-calling ability
• Strong hunter mentality
• Professional presentation skills
• Relationship-building expertise
• Closing ability
• Strategic thinking
• Time management
• Organization
• Self-motivation
• Problem-solving ability
• Ability to influence executive-level decision-makers
• Strong business acumen

Preferred Experience

• 3+ years of outside B2B sales experience
• Experience selling facility services or commercial services
• Experience prospecting through cold calling and networking
• Proven history of meeting or exceeding sales goals
• Experience selling to:
  • Property Management Companies
  • Manufacturing Facilities
  • Food Processing Facilities
  • Healthcare Facilities
  • Schools & Universities
  • Warehouses
  • Hospitality
  • Multi-Family Housing
  • Government Facilities

Knowledge Requirements

• Integrated Pest Management (IPM)
• Insect biology and behavior
• Food safety standards
• Regulatory compliance
• Facility inspections
• Commercial service agreements

Key Performance Indicators (KPIs)

• New Commercial Revenue
• Gross Margin
• New Accounts Sold
• Cold Calls Completed
• Prospect Meetings Scheduled
• Proposal-to-Close Ratio
• Close Percentage
• Customer Retention
• Existing Account Growth
• Referral Generation
• CRM Activity Compliance

Characteristics of Top Performers

• Hunt every day.
• Never wait for opportunities—they create them.
• Build relationships before asking for business.
• Are disciplined with prospecting.
• Stay organized.
• Communicate professionally.
• Handle rejection with resilience.
• Focus on solutions instead of products.
• Continuously learn their industry.
• Deliver on every promise.
• Treat every customer like a long-term partner.

Why Join Our Team?

At PestNow, we don't simply sell pest control—we provide peace of mind through industry-leading Integrated Pest Management solutions. We invest in our people, reward performance, and provide the tools, training, and support needed to build a successful commercial sales career.

If you're competitive, driven, and passionate about helping businesses protect their people, property, and reputation, we'd love to talk with you.

Compensation

• Uncapped Commission Program
• Performance Bonuses
• Vehicle Allowance or Company Vehicle (if applicable)
• Company Paid Life Insurance/LTD
• 401(k) /match
• Sick/Paid Time Off
• 9 Paid Holidays
• Employee Assistance Program
• Ongoing Professional Development

Ideal Candidate Profile

The ideal Commercial Account Manager is more than a salesperson—they are a strategic business developer. They have the discipline to make cold calls every day, the confidence to engage C-suite executives and facility managers, the curiosity to uncover operational challenges, and the expertise to design solutions that create lasting value. They thrive in a competitive environment, embrace accountability, and are motivated by building a book of business through persistence, professionalism, and exceptional customer service.