Comfort Advisor

Davidson Heating & Air, Inc.; Kannapolis (NC); On-site; USD 80,000 - 125,000; Full time

Job summary

Davidson Heating & Air, Inc. is hiring a Comfort Advisor to drive HVAC sales and manage accounts from Charlotte to Greensboro. You will educate clients on products and guide them through purchasing, focusing on solving problems and building lasting relationships.

The role emphasizes customer-centric service with no high-pressure sales, requiring proven B2B/B2C HVAC experience and a track record of meeting targets.

Qualifications

• Experience in B2B and B2C HVAC sales.
• Proven lead generation and prospecting abilities.
• Strong negotiation and closing skills.
• Excellent communication and relationship-building.

Responsibilities

• Close sales of systems by solving customers problems.
• Engage with prospective clients through lead generation, and territory management to identify new sales opportunities.
• Conduct comprehensive needs assessments to recommend appropriate comfort solutions that meet customer requirements.
• Manage client accounts by maintaining ongoing communication, providing product information, and ensuring customer satisfaction.
• Utilize CRM software and sales management systems to track leads, manage customer data, and monitor sales pipeline progress.
• Present product demonstrations and technical explanations clearly to facilitate informed purchasing decisions.
• Negotiate deals effectively to close sales while ensuring mutual benefit for clients and the company.
• Follow up with customers post-sale to ensure satisfaction, upsell additional services or products, and foster long-term relationships.

Skills

HVAC Sales (B2B/B2C)

Territory leadership

Communication skills

Prospecting & leads

Territory strategy

Customer retention

Tools

CRM software

Sales management systems

Job description

There is a lot of data below to make sure our job reaches people, but at the end of the day this is an HVAC B2B and B2C sales and account management job with a growing company with coverage from Charlotte to Greensboro. Prior experience is required.

Compensation: $80,000 - $125,000

Job Overview

We are seeking a dynamic and motivated Comfort Advisor to join our team, dedicated to providing exceptional customer service and tailored comfort solutions. As a key member of our sales team, you will engage with clients to understand their needs, educate them on our products and services, and guide them through the purchasing process. This role offers an exciting opportunity to leverage your management skills, business development expertise, and technical sales experience in a fast-paced environment. The ideal candidate will excel in building long-term customer relationships, driving sales growth, and achieving targets through proactive prospecting and effective negotiation. It is probably important to know going in that we will not ever run a high pressure sales culture. Our focus is ALWAYS on solving the customers problem with our expertise and treating everyone as we would want someone to treat our family.

Duties

• Close sales of systems by solving customers problems.
• Engage with prospective clients through lead generation, and territory management to identify new sales opportunities.
• Conduct comprehensive needs assessments to recommend appropriate comfort solutions that meet customer requirements.
• Manage client accounts by maintaining ongoing communication, providing product information, and ensuring customer satisfaction.
• Utilize CRM software and sales management systems to track leads, manage customer data, and monitor sales pipeline progress.
• Present product demonstrations and technical explanations clearly to facilitate informed purchasing decisions.
• Negotiate deals effectively to close sales while ensuring mutual benefit for clients and the company.
• Follow up with customers post-sale to ensure satisfaction, upsell additional services or products, and foster long-term relationships.

Skills

• Proven experience in B2B and B2C HVAC Sales.
• Ability to lead territory sales initiatives and develop new business opportunities.
• Excellent communication skills for client interaction, negotiation, and closing deals confidently.
• Demonstrated success in prospecting, generating leads, and achieving or exceeding sales targets.
• Skilled in analysis and strategy development for territory management and customer retention efforts.