Columbus Fast-Casual GM: Team Builder & Guest Experience

Embark Recruiting Solutions; Columbus (OH); On-site; USD 65,000 - 95,000; Full time

Job summary

Embark Recruiting Solutions is seeking an experienced General Manager for a fast-casual restaurant in Columbus, OH. The role is hands-on and focuses on building high-performing teams, delivering exceptional guest experiences, and driving restaurant performance.

The ideal candidate will have a strong background in restaurant operations, team development, customer service, and financial management, with a proactive, flexible leadership style suited to a busy, high-volume environment.

Qualifications

• 3+ years of restaurant management experience in fast-casual or high-volume environments.
• Strong leadership and communication skills.
• Understanding of food costs, labor management, and inventory controls.
• Hands-on, hospitality-focused leadership style.

Responsibilities

• Oversee all daily restaurant operations, ensuring efficiency, consistency, and high service standards.
• Recruit, hire, train, develop, and retain a strong restaurant team.
• Lead and motivate team members while fostering a positive, accountable work environment.
• Manage scheduling, labor costs, food costs, inventory, and ordering.
• Monitor sales, profitability, and operating expenses to achieve financial goals.
• Ensure food quality, presentation, cleanliness, and food safety standards are consistently maintained.
• Deliver an outstanding guest experience and address customer feedback or concerns.
• Maintain compliance with health department regulations and company policies.
• Identify opportunities to improve operations, team performance, and overall restaurant results.

Skills

Restaurant management

Leadership

Team development

Customer service

Operations

Job description

Embark Recruiting Solutions is seeking an experienced General Manager for a fast-casual restaurant in Columbus, OH. The role is hands-on and focuses on building high-performing teams, delivering exceptional guest experiences, and driving restaurant performance.

The ideal candidate will have a strong background in restaurant operations, team development, customer service, and financial management, with a proactive, flexible leadership style suited to a busy, high-volume environment.