Columbus Community Host & Growth Leader

COhatch; Columbus (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health, dental, vision

401(k) with company match

PTO & paid holidays

Discounted vacation home access

Job summary

COhatch Columbus is seeking a Community Manager to transform the space into a thriving, authentic community. You will oversee daily operations, member support, onboarding, and relationship building to drive growth and retention.

As the face of the location, you will curate a welcoming environment, manage inquiries, and coordinate events and partnerships with local leaders and organizations to expand COhatch’s impact.

Qualifications

• Excellent written and verbal communication.
• Active listening and a solution-oriented mindset.
• High EQ (self and social awareness).
• Conflict resolution (member and team).
• Time management and flexibility.
• Professionalism, accountability, and optimism.
• Initiative, persistence, and teamwork.

Responsibilities

• Daily Operations & Facilities: Ensure location is clean, ready, and functional.
• Front Desk & Member Support: Greet members, handle calls, emails, and member inquiries.
• New Member Growth & Onboarding: Respond to leads, conduct tours, manage onboarding/offboarding and CRM.
• Community & Relationship Building: Facilitate introductions and build community partnerships.
• Location Management & Member Retention: Engage daily, manage billing, utilization, and retention.
• Hospitality standards: Welcome guests, ensure meetings spaces are ready and catered as needed.

Skills

Communication

Active listening

Emotional intelligence

Time management

Teamwork

Initiative

Professionalism

Tools

CRM software

A/V troubleshooting

LinkedIn

Job description

COhatch Columbus is seeking a Community Manager to transform the space into a thriving, authentic community. You will oversee daily operations, member support, onboarding, and relationship building to drive growth and retention.

As the face of the location, you will curate a welcoming environment, manage inquiries, and coordinate events and partnerships with local leaders and organizations to expand COhatch’s impact.