Columbus - 20068114 - Exhibitor Coordinator - (PA1)

State of Ohio; Columbus (OH); Sur place; USD 38 000 - 47 000; Plein temps

Résumé du poste

Ohio Bureau of Workers' Compensation (BWC) is seeking an Exhibitor Coordinator to develop and manage the agency's annual convention's in-person and online expo components. You will research industry best practices, manage exhibitor relationships, and support onsite and virtual execution to ensure a high-quality, customer-focused experience aligned with agency goals.

Responsibilities include expo planning, contractor management, cost studies, and implementing exhibitor service plans.

Qualifications

• 36+ months of experience in tradeshow, convention, or large event planning and marketing.
• Strong project management, budgeting and vendor coordination skills.
• Ability to manage multiple projects in a fast-paced environment.

Responsabilités

• Develop, manage and execute exhibitor and expo operations for in-person and online components.
• Lead RFPs, vendor evaluation and coordination for expo services.
• Analyze market trends and optimize expo strategies and pricing structures.
• Prepare reports and ensure high-quality, customer-focused event experiences.

Connaissances

Public relations

MS Excel

MS Word

MS Project

Event planning

Communication

Budgeting

Outils

MS Access

PowerPoint

Ticketing/Registration software

Description du poste

Organization: Workers' Compensation

Work Location: 30 West Spring Street, Columbus, Ohio, 43215-2256, United States

Compensation: $27.73/Hr. - $34.35/Hr.

Schedule: Permanent - Full Time

Work Hours: 8am - 4pm

Classified Indicator: Classified

Union: Exempt from union

Primary Job Skill: Program Management

A Little About Us:

With roughly 1,500 employees in seven offices across Ohio, BWC is the state agency that cares for Ohio workers by promoting a culture of safety at work and at home and ensuring quality medical and pharmacy care is provided to injured workers. For Ohio employers, we provide insurance policies to cover workplace injuries and safety and wellness services to prevent injuries.

Our Culture:

BWC is a dynamic organization that offers career opportunities across many different disciplines. BWC strives to maintain an inclusive workplace. We begin by being an equal opportunity employer. Employees can participate in and lead employee work groups, participate in on-line forums and learn about how different perspectives can improve leadership skills.

Our Vision:

To transform BWC into an agile organization driven by customer success.

Our Mission:

To deliver consistently excellent experiences for each BWC customer every day.

Our Core Values:

One Agency, Personal Connection, Innovative Leadership, Relentless Excellence.

What Our Employees Have to Say:

BWC conducts an internal engagement survey on an annual basis. Some comments from our employees include:

• BWC has been a great place to work as it has provided opportunities for growth that were lacking in my previous place of work.
• I have worked at several state agencies and BWC is the best place to work.
• Best place to work in the state and with a sense of family and support.
• I love the work culture, helpfulness, and acceptance I've been embraced with at BWC.
• I continue to be impressed with the career longevity of our employees, their level of dedication to service, pride in their work, and vast experience. It really speaks to our mission and why people join BWC and then retire from BWC

What You’ll Be Doing:

Under the direction of the Event Manager, the Exhibitor Coordinator is responsible for developing, managing, and executing the in person and online exposition components of the agency’s annual convention. This role conducts industry research, analyzes event operations, manages exhibitor relationships, and supports onsite and virtual event execution to ensure a high quality, customer focused experience aligned with agency goals.

Exposition Planning & Management

• Research and analyze Safety Congress operations to identify best practices and opportunities for improvement.
• Assess trends in the convention/tradeshow and occupational safety and health industries to recommend operating procedures, expo management strategies, floor plan designs, and performance benchmarks.
• Research, identify, and solicit safety, health, wellness, and workers’ compensation companies as potential exhibitors or attendees through multiple outreach channels.
• Identify and solicit advertising and exhibit space buyers using industry publications, online searches, referrals, and other marketing resources.
• Develop, document, and implement strategies to retain exhibitors and build long term industry relationships.
• Recommend contractual terms for exhibitors based on industry standards and agency goals, and monitor exhibitor compliance with contract conditions.
• Conduct cost studies of local and national tradeshows and conventions; use findings to recommend pricing structures, program offerings, advertising options, and budget considerations.
• Develop and implement exhibitor customer service plans, including marketing materials, operational guidelines, service order processes, installation/dismantle procedures, and savings initiatives.
• Research technology solutions to enhance the in person and online convention experience; recommend digital tools for exhibitor communication, marketing, and service delivery.
• Conduct surveys and evaluations to measure customer satisfaction and program effectiveness.
• Prepare reports and recommendations for event enhancements; assist in implementing approved changes related to expo operations.
• Lead RFP development, vendor evaluation, and coordination for expo service providers, including audiovisual, registration, transportation, signage, installation labor, and facility partners.
• Support the Event Manager in implementing new systems, policies, and initiatives to increase overall event efficiency and service levels.

Major Worker Characteristics

Knowledge of public relations; human relations; BWC policies & procedures*; operations research techniques or statistical techniques used in managerial decision making process; computer software (e.g., MS Word, Access, Excel, PowerPoint, Project); fiscal management (e.g., accounting, budgeting); business administration; management science & public administration; credit card processing*; convention/hospitality industry; in-person and online exposition sales; the occupational safety & health industry*; laws, rules & procedures governing workers’ compensation insurance coverage*; convention, trade show & event management.

Skill in operating personal computer; maintaining inventory of equipment & supplies as necessary to conduct the event; the creation of worksheets & workbooks, data calculations & comparisons, creation of charts & graphs & maintaining departmental budget using MS Excel; use of scheduler in MS Project to manage time, resources & simultaneous initiatives; use of Microsoft Word to generate reports & customer correspondence; use of online exposition sales and event software; use of internet for research; converting documents to CD-ROM or PDF format*; oral & written communication skills; operation of office machinery (e.g., calculator, printer, copier, fax); operation of training tools (e.g., audio/visual equipment, computer projectors, laptops, etc); marketing techniques; the creation & maintenance of relational database programs to include complex queries, multiple tables & report generation using MS Access; managing multiple projects simultaneously; event & conference planning & marketing; public relations; exhibition sales techniques.

Ability to deal with many variables & determine specific course of action; gather, collate & classify information about data, people or things; use statistical analysis; complete routine forms; maintain accurate records; prepare meaningful, concise & accurate reports; use proper research methods in gathering data; work alone on most tasks & be self-directed; work in an extremely fast-paced environment; prioritize & execute multiple projects & perform under pressure; collect data from interviews & review of records, establish facts & draw valid complex conclusions; comprehend, verify, match & record figures accurately; present findings before specialized audience (e.g., DSH, BWC management); anticipate problems through knowledge and past experience; review & interpret technical & non-technical information to create & provide recommendations for procedures; maintain privacy of sensitive information; work overtime when needed, especially the four months prior to Safety Congress & during the week of Safety Congress; travel several times throughout the year to visit convention centers, expo contractors, convention industry meetings, etc., some of which may result in overnight stays.

(*) Developed after employment.

Special Working Conditions

This position will be required to work overtime when needed, especially the four months prior to Safety Congress & during the week of Safety Congress and to travel several times throughout the year to visit convention centers, expo contractors, convention industry meetings, etc.; some of which may result in overnight stays.

Additional Information

BWC’s core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC’s seven offices across the state. BWC offers flex-time work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. Flex-time schedules are based on operational need and require supervisor approval.

EEO & ADA Statement: The State of Ohio is an Equal Employment Opportunity Employer and prohibits discrimination and harassment of applicants or employees due to protected classes as defined in applicable federal law, state law, and any effective executive order.

[e-mail]

BWC OCSEA Selection Rights: This position shall be filled in accordance with the provisions of the OCSEA Collective Bargaining Agreement. BWC bargaining unit members have selection rights before non-bargaining unit members. All other applications will only be considered if an internal bargaining unit applicant is not selected for this position.

Salary Information: Hourly wage is expected to be paid at step 1 of the pay range associated with the position for candidates who are new employees of the state. Current employees of the state will be placed in the appropriate step based on any applicable union contract and/or requirements of the Ohio Revised Code. Movement to the next step of the pay range (a roughly 4% increase) will occur after six months, assuming job performance is acceptable. Thereafter, an employee will advance one step in the pay range every year until the highest step of the pay range is reached. There may also be possible cost of living adjustments (COLA) and longevity supplements begin after five (5) years of state service.

Transportation: Position may require travel; therefore, persons occupying this position must be able to provide own transportation &/or legally operate a state-owned vehicle.

Educational Transcripts: For any educational achievements to be considered during the screening process, you must at least attach an unofficial transcript that details the coursework you have completed.

All applicants must submit an Ohio Civil Service Application using the online Ohio Hiring Management System. Paper applications will not be accepted.

Background Check: Prior to an offer of employment, the final applicant will be required to sign a background check authorization form and undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position.

Why Work for the State of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems such as OPERS, STRS, SERS, and HPRS & Optional Deferred Compensation Ohio Deferred Compensation

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

• 36 mos. trg. or 36 mos. exp. in business administration, management science or public administration. If assigned to operate vehicles regulated by Section 4506.01 of Revised Code, applicants must also have valid commercial driver's license.
• Or completion of undergraduate core program in business administration, management science or public administration AND 12 mos. trg. or 12 mos. exp. in supervisory, administrative &/or managerial position which involved limited research & public contact. If assigned to operate vehicles regulated by Section 4506.01 of Revised Code, applicants must also have valid commercial driver's license.
• Or completion of undergraduate core program in academic field commensurate with program area to be assigned per approved Position Description on file AND 12 mos. trg. or 12 mos. exp. in supervisory, administrative, managerial &/or staff position which involved limited research & public contact. If assigned to operate vehicles regulated by Section 4506.01 of Revised Code, applicants must also have valid commercial driver's license.
• Or equivalent of Minimum Class Qualifications For Employment noted above.
• Position Specific Minimum Qualification: 24 mos. exp. in tradeshow, convention, conference, or large event planning & marketing (e.g., onsite operations and exposition floor management: floor plan design, layout and traffic flow, meeting and tradeshow industry trends, practices, promotion, communication with exhibitors).

Job Skills: Program Management

ADA Statement

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.