Columbus - 20067448 - Senior Financial Adjustments & Resolutions Analyst (AE4)

State of Ohio; Columbus (OH); On-site; USD 40,000 - 52,000; Full time

Job summary

Ohio Bureau of Workers' Compensation (State of Ohio) in Columbus seeks an Accountant/Finance professional for permanent, full-time work. The role focuses on accurate financial analysis, account activity reviews, and ensuring compliance with state policies.

You will evaluate employer accounts, resolve discrepancies, and support internal teams with detailed reporting using Excel and Cognos. Strong knowledge of accounting principles and government processes is required.

Qualifications

• Undergraduate core coursework in accounting or 12 months of accounting experience.
• Or undergraduate coursework in business administration, economics or computer science with 12 months of accounting experience.
• Or 12 months of experience as Accountant/ Examiner 3, 66113 with state government experience.
• Job Skills: Accounting and Finance

Responsibilities

• Evaluate employer account activity to resolve financial discrepancies by analyzing balances and billing information.
• Engage with employers to address delinquencies or coverage lapses via phone, email, or written correspondence.
• Support internal teams with complex account analysis using Excel and Cognos for challenging cases and preparing information for review.
• Provide testimony in compliance and enforcement proceedings by appearing as a witness and explaining balances or non-compliance.
• Manage and route incoming inquiries and transactions by reviewing, processing, and assigning correspondence to ensure timely completion.
• Perform financial research and adjustments on employer accounts by identifying corrections and updating records.
• Administer dishonored payment processes by handling related correspondence and updating policy records.

Skills

Accounting and Finance

Job description

All job postings will expire at 11:59 PM Eastern Time on the application deadline.

Organization:

Workers' Compensation

Work Location:

30 West Spring Street
Columbus, Ohio, 43215-2256
United States

Compensation:

$28.76/Hr. - $38.01/Hr.

Schedule:

Permanent - Full Time

Work Hours:

8am - 4pm

Classified Indicator:

Classified

Union:

OCSEA

Primary Job Skill:

Accounting and Finance

A Little About Us:

With roughly 1,500 employees in seven offices across Ohio, BWC is the state agency that cares for Ohio workers by promoting a culture of safety at work and at home and ensuring quality medical and pharmacy care is provided to injured workers. For Ohio employers, we provide insurance policies to cover workplace injuries and safety and wellness services to prevent injuries.

Our Culture:

BWC is a dynamic organization that offers career opportunities across many different disciplines. BWC strives to maintain an inclusive workplace. We begin by being an equal opportunity employer. Employees can participate in and lead employee work groups, participate in on-line forums and learn about how different perspectives can improve leadership skills.

Our Vision:

To transform BWC into an agile organization driven by customer success.

Our Mission:

To deliver consistently excellent experiences for each BWC customer every day.

Our Core Values:

One Agency, Personal Connection, Innovative Leadership, Relentless Excellence.

What Our Employees Have to Say:

• BWC has been a great place to work as it has provided opportunities for growth that were lacking in my previous place of work.
• I have worked at several state agencies and BWC is the best place to work.
• Best place to work in the state and with a sense of family and support.
• I love the work culture, helpfulness, and acceptance I've been embraced with at BWC.
• I continue to be impressed with the career longevity of our employees, their level of dedication to service, pride in their work, and vast experience. It really speaks to our mission and why people join BWC and then retire from BWC

Additional Information

BWC’s core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC’s seven offices across the state. BWC offers flex-time work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. Flex-time schedules are based on operational need and require supervisor approval.

EEO & ADA Statement

The State of Ohio is an Equal Employment Opportunity Employer and prohibits discrimination and harassment of applicants or employees due to protected classes as defined in applicable federal law, state law, and any effective executive order.

The Ohio Bureau of Workers' Compensation is committed to providing access and reasonable accommodation in its employment opportunities pursuant to the Americans with Disabilities Act and other applicable laws. To request reasonable accommodations related to disability, pregnancy, or religion, please contact the ADA mailbox [e-mail].

BWC OCSEA Selection Rights

This position shall be filled in accordance with the provisions of the OCSEA Collective Bargaining Agreement. BWC bargaining unit members have selection rights before non-bargaining unit members. All other applications will only be considered if an internal bargaining unit applicant is not selected for this position.

Salary Information

Hourly wage is expected to be paid at step 1 of the pay range associated with the position for candidates who are new employees of the state. Current employees of the state will be placed in the appropriate step based on any applicable union contract and/or requirements of the Ohio Revised Code. Movement to the next step of the pay range (a roughly 4% increase) will occur after six months, assuming job performance is acceptable. Thereafter, an employee will advance one step in the pay range every year until the highest step of the pay range is reached. There may also be possible cost of living adjustments (COLA) and longevity supplements begin after five (5) years of state service.

Transportation

Position may require travel; therefore, persons occupying this position must be able to provide own transportation &/or legally operate a state-owned vehicle.

Educational Transcripts

For any educational achievements to be considered during the screening process, you must at least attach an unofficial transcript that details the coursework you have completed.

All applicants must submit an Ohio Civil Service Application using the online Ohio Hiring Management System. Paper applications will not be accepted.

Background Check

Prior to an offer of employment, the final applicant will be required to sign a background check authorization form and undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position.

What You’ll Be Doing

• Evaluate employer account activity to resolve financial discrepancies by analyzing complex account balances, billing information, and related account issues and determining appropriate actions for correction, resolution, collection, or certification to the Ohio Attorney General’s Office.
• Engage with employers to address delinquencies or coverage lapses by initiating communication (telephone, email, or written correspondence) to discuss payment arrangements and resolve outstanding issues.
• Support internal teams with complex account analysis by providing detailed financial breakdowns using tools such as Excel and Cognos for challenging cases (e.g., accounts with multiple billings certified to the Attorney General) and preparing information for internal or external review.
• Provide testimony in compliance and enforcement proceedings by appearing as a witness and explaining outstanding balances or non-compliance in cases involving potential liquor license suspension.
• Manage and route incoming inquiries and transactions by reviewing, processing, and assigning correspondence or requests to ensure timely completion.
• Perform financial research and adjustments on employer accounts by identifying needed corrections, initiating adjustment requests, and updating account records accordingly.
• Administer dishonored payment processes by handling related correspondence, determining the appropriate coverage status, and updating policy records based on payment outcomes.

Major Worker Characteristics

Knowledge of: Accounting, BWC, Finance & Collections policies & standard operating procedures*; BWC laws, rules & regulations, employee training & development*; lead work*; public relations; government structure & process (e.g. interaction with AG)*, special coverage such as domestic, Minister, sole proprietor, partnership & emergency & volunteer coverage for Public Employers (PEs)*, NCCI manual classifications*; public relations; human relations; federal & state regulations governing documents processed, reviewed, prepared or scanned to centralized data storage area*; principles of customer service; oral & written business communication.

Skill in: use of general office equipment (e.g. copier, fax, calculator, multi-line phone); use of PC & peripheral equipment (e.g. printer, scanner, UDS)*; use of Microsoft Office software (e.g. Outlook, Word, Excel, Access)*, use of BWC/AG -specific software and/or systems (e.g. CoreSuite, BWC Web, audit trail, pdf reports, CUBS, Client View)*; use of SharePoint*; use of internet search engines*; English communication (listening, writing, reading, phone etiquette); data entry.

Ability to: apply principles to solve practical, everyday problems; read, comprehend & record figures accurately; add, subtract, multiply & divide whole numbers; calculate equation & statistics consisting of fractions, decimals, percentages & averages; copy records precisely without error; read complex sentences with common vocabulary; comprehend complex sentences; copy materials accurately; recognize & correct grammatical spelling errors; complete routine detailed forms maintain accurate records; understand manuals & verbal instructions, technical in nature; prepare meaningful, concise & accurate reports; proofread technical materials; testify in court; use proper research methods in gathering data; gather, collate & classify information about data, people or things; answer routine & technical telephone inquiries from public & sensitive inquiries from & contacts with other government officials, general public, claimants &/or providers; resolve complaints from angry citizens & government officials; make proper referrals within agency & external sources*; communicate (written & oral) professionally with injured workers, employers, providers & public; work alone on most tasks; work as part of a team; understand principles of accounting; apply principles to solve practical, everyday problems.

(*) developed after employment.

Why Work for the State of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

Undergraduate core coursework in accounting or 2 yrs. exp. in accounting 12 mos. additional exp. in accounting or in other fiscal/financial activity with exp. to be commensurate with duties to be assigned.

-Or undergraduate core coursework in business administration, economics or computer science or related field 16 semester or 24 quarter hours in accounting 12 mos. exp. in position involving accounting, billings, collections, payments or reimbursements with exp. to be commensurate with duties to be assigned.

-Or 12 mos. exp. as Accountant/ Examiner 3, 66113 with state government exp. commensurate with duties to be assigned.

-Or equivalent of Minimum Class Qualifications for Employment noted above.

Job Skills: Accounting and Finance

ADA Statement

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.