Columbia Area Manager, Restaurant Operations

Firehouse Subs - NC SC; West Columbia (SC); On-site; USD 110,000 - 140,000; Full time

Job summary

Firehouse Subs - NC SC is seeking a Director of Restaurant Operations to lead multiple locations, uphold food quality, and deliver superior guest experiences. You will manage field teams, implement systems to increase efficiency, and drive profitability while maintaining safety and standards.

The role requires hands-on leadership, strategic oversight of scheduling, budgeting, and supplier relations across SC and NC.

Qualifications

• Bachelor's degree in business, hospitality, or related field.
• 3-5 years of experience in restaurant management.
• Proven ability to increase sales and profitability.
• Strong leadership and interpersonal skills.
• Excellent communication and customer service skills.

Responsibilities

• Monitor and oversee multiple locations to ensure brand standards, food quality, and customer service.
• Lead and develop staff across regions; manage scheduling, budgeting, and inventory.
• Drive profitability by reviewing financial reports and implementing efficiency improvements.
• Coordinate with vendors and marketing teams; ensure safety and regulatory compliance.

Skills

Leadership

Communication

Organization

Customer service

Budgeting

Education

Bachelor's degree in business/hospitality

Tools

Microsoft Office

POS systems

Restaurant software

Job description

Firehouse Subs - NC SC is seeking a Director of Restaurant Operations to lead multiple locations, uphold food quality, and deliver superior guest experiences. You will manage field teams, implement systems to increase efficiency, and drive profitability while maintaining safety and standards.

The role requires hands-on leadership, strategic oversight of scheduling, budgeting, and supplier relations across SC and NC.