Store Manager - Customer Experience & Operations

Firehouse Subs - NC SC; Columbia (SC); On-site; USD 1,515,360 - 2,066,400; Full time

Benefits offered by this job

Competitive hourly rate plus tips

Medical, dental, and vision for full‑t

401K after one year

Job summary

Firehouse Subs - NC SC is seeking energetic team members in Columbia, SC to provide exceptional customer service and support daily operations. Positions available part-time and full-time, with training for cash handling and POS use.

You will be the face of our restaurant, helping create a welcoming environment and fulfilling customer needs. Responsibilities include greeting customers, ensuring service standards, handling cash, maintaining cleanliness, and complying with food safety guidelines in

Qualifications

• Must be 16 years old.
• Computer skills including some Microsoft software and register skills.
• Ability to stand, bend, reach and stoop throughout shift.
• Ability to work in freezer/cooler temperatures (40 F to -10 F).

Responsibilities

• Deliver excellent customer service and maintain product and service standards.
• Foster a teamwork-oriented environment.
• Greet and thank every customer with a smile and eye contact.
• Execute quality store operations.
• Maintain cleanliness of store, small wares, merchandise and facilities.
• Operate food preparation machinery as required.
• Adhere to all food safety and security guidelines.
• Operate cash register and handle cash transactions per policies.

Skills

Customer service

Cash handling

Microsoft Office

Register skills

Teamwork

Tools

Cash register software

Point of Sale systems

Job description

Firehouse Subs - NC SC is seeking energetic team members in Columbia, SC to provide exceptional customer service and support daily operations. Positions available part-time and full-time, with training for cash handling and POS use.

You will be the face of our restaurant, helping create a welcoming environment and fulfilling customer needs. Responsibilities include greeting customers, ensuring service standards, handling cash, maintaining cleanliness, and complying with food safety guidelines in