Collision Shop GM: Lead Teams, Drive Profit & Quality

Automatic Data Processing, Inc.; Hartford (VT); On-site; USD 80,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with match

HSA

Paid time off

Six holidays

Black Friday off

Birthday off

I-CAR training

OEM certification

Leadership development

Employee Assistance Program

Job summary

VIVE Collision in White River Junction, VT seeks a General Manager – Collision Repair to lead daily operations, drive safety, quality, and customer satisfaction while growing a high-performing team. You will oversee estimating, production planning, KPI tracking, and profitability, build strong relationships with insurers and customers, and champion continuous improvement across the shop.

Competitive benefits and career growth await the right leader.

Qualifications

• Minimum of five (5) years of leadership experience managing a collision repair facility.
• Proven ability to lead, coach, motivate, and develop high-performing teams.
• Extensive knowledge of collision repair operations, estimating, blueprinting, production management, and customer service.
• Experience with CCC ONE estimating and management software preferred.

Responsibilities

• Lead the day-to-day operations of the collision repair center, ensuring safety, quality, productivity, and profitability.
• Review daily production schedules, hot sheets, repair status, and work-in-progress to maximize shop efficiency.
• Conduct daily production meetings to review repair progress, address obstacles, and establish priorities.
• Assign and dispatch work to technicians based on skill level, repair complexity, and production needs.
• Monitor repair plans and production timelines to ensure on-time vehicle delivery.
• Oversee payroll verification, scheduling, timekeeping, and other employee-related administrative responsibilities.
• Recruit, coach, develop, and retain high-performing team members while promoting employee engagement and accountability.
• Foster a positive, inclusive, and performance-driven workplace culture.
• Ensure compliance with OEM repair procedures, company policies, safety standards, and regulatory requirements.

Skills

Leadership experience

Financial acumen

Collision repair knowledge

Estimating & blueprinting

Customer service

Communication

Team development

Analytical thinking

Tools

CCC ONE

Job description

VIVE Collision in White River Junction, VT seeks a General Manager – Collision Repair to lead daily operations, drive safety, quality, and customer satisfaction while growing a high-performing team. You will oversee estimating, production planning, KPI tracking, and profitability, build strong relationships with insurers and customers, and champion continuous improvement across the shop.

Competitive benefits and career growth await the right leader.