Collision Repair Service Advisor

Crash Champions; Elgin (IL); On-site; USD 20,664 - 34,440; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus (Cash From Crash)

5 Paid Holidays

Job summary

Crash Champions is seeking an estimator to support our growing collision repair operations in Elgin, IL. You will prepare accurate repair estimates, explain processes to customers, and help ensure DRP KPI targets are met.

The role emphasizes professionalism, strong communication, and the ability to educate clients on insurance procedures and repair options; comprehensive training and benefits accompany the position. We offer medical, dental, vision, life, 401k with match, and paid holidays.

Qualifications

• Professional demeanor and reliability aligned with Crash Champions culture.
• Ability to educate customers on the repair process and insurance procedures.
• Willingness to learn and complete required training.
• Commitment to achieving KPI goals and providing accurate estimates.

Responsibilities

• Optimizing and developing accurate repair estimates to meet profit benchmarks.
• Educating customers on repair processes, insurance procedures, and rights.
• Providing estimates that support DRP partnerships and KPI achievement.
• Finalizing total loss administration and reviewing repair processes with customers.

Skills

Be punctual

Professionalism

Customer education

Clear communication

Team player

Job description

Crash Champions is seeking an estimator to support our growing collision repair operations in Elgin, IL. You will prepare accurate repair estimates, explain processes to customers, and help ensure DRP KPI targets are met.

The role emphasizes professionalism, strong communication, and the ability to educate clients on insurance procedures and repair options; comprehensive training and benefits accompany the position. We offer medical, dental, vision, life, 401k with match, and paid holidays.