Collision Repair General Manager: Lead Operations & Growth

TAG Auto Group; Pendleton (IN); On-site; USD 90,000 - 120,000; Full time

Job summary

TAG Auto Group in Pendleton, IN is seeking an experienced General Manager to lead a multi-department collision repair center. The role blends independence with a supportive, employee-centric culture and opportunities for growth.

You will oversee P&L, budgeting, staffing, training, and KPI performance, while maintaining safety and regulatory compliance. Collaboration with insurers and customers is essential to sustain high-quality repairs and repeat business.

Qualifications

• Requires strong leadership and management abilities across multiple departments.
• Experience with budgeting, forecasting, and KPI tracking.
• Excellent written and verbal communication skills; customer service-focused.

Responsibilities

• Oversee center profit and loss, cash control, and materials costs.
• Lead hiring, training, coaching, and performance management of staff.
• Prepare and manage annual operating budget for the body shop.
• Ensure KPI training and support to meet targets.
• Build positive relationships with insurers and customers to drive repeat business.
• Monitor production, quality, and safety procedures in repair work.

Skills

Leadership

Strategic planning

P&L management

Customer service

Communication

Team development

Education

High School diploma or equivalent

Bachelor’s degree preferred

Job description

TAG Auto Group in Pendleton, IN is seeking an experienced General Manager to lead a multi-department collision repair center. The role blends independence with a supportive, employee-centric culture and opportunities for growth.

You will oversee P&L, budgeting, staffing, training, and KPI performance, while maintaining safety and regulatory compliance. Collaboration with insurers and customers is essential to sustain high-quality repairs and repeat business.