Collision Repair Estimator & Customer Solutions

Hendrick Automotive Group; Charleston (SC); On-site; USD 48,000 - 64,000; Full time

Job summary

Hendrick Luxury Collision Charleston is seeking a collision estimator/coordinator to identify required body repair work, schedule repairs, and communicate estimates to customers. You will work closely with technicians to determine parts and labor needs and ensure work is documented accurately.

The role requires strong customer service, basic computer skills (MS Office), and knowledge of collision center processes.

Qualifications

• High school diploma required; GED considered.
• Up to 3 years of related collision experience.
• Working knowledge of body repair methods.
• Strong interpersonal and persuasive selling skills.
• Ability to explain estimates to customers clearly.

Responsibilities

• Schedule appointments and identify required repair work.
• Explain estimates and parts/labor costs to customers.
• Enter itemized estimates and maintain shop standards.
• Coordinate with collision technicians to ensure timely production.
• Maintain a clean, safe work area and follow safety rules.

Skills

Interpersonal skills

Persuasive selling

Customer service

Education

High School Diploma

Tools

Microsoft Office

Collision Center Management System

Job description

Hendrick Luxury Collision Charleston is seeking a collision estimator/coordinator to identify required body repair work, schedule repairs, and communicate estimates to customers. You will work closely with technicians to determine parts and labor needs and ensure work is documented accurately.

The role requires strong customer service, basic computer skills (MS Office), and knowledge of collision center processes.