Collision Repair Estimator

CSN Collision; Paramount (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Paid holidays

Paid time off

In-house training

Job summary

Xclusive Auto Collision And Wraps in Paramount, CA is seeking an Estimator who will assess collision damage and customization requests, determine required repairs, and provide clear cost and time estimates to customers.

You will bridge customer needs with repair and customization teams, maintain accurate estimates and documentation, explain options, and follow up on approvals to keep schedules on track. Bi-lingual/Spanish speaking required.

Qualifications

• Experience or willingness to learn collision repair estimating, auto-body, painting or customization.
• Strong attention to detail and good judgment on repair decisions.
• Clear, friendly communication to explain options and outcomes to customers.
• Organized handling of multiple estimates and scheduling with shop personnel.
• Familiarity with auto-body terminology and repair processes is a plus.

Responsibilities

• Perform thorough inspections for collision repair, paint, wrap/film, restorations or custom work.
• Assess damage and customization requirements — frame/body, paint, wrap, restoration.
• Prepare detailed written estimates including parts, labor, materials, and timelines.
• Discuss estimate details, options, and outcomes with customers.
• Coordinate approvals and scheduling with management and technicians.
• Maintain documentation of estimates, photos, authorizations, and job status.
• Follow up with customers for approvals or changes as needed.

Skills

Collision estimate experience

Customer service

Attention to detail

Communication skills

Job description

Company Overview

Xclusive Auto Collision And Wraps offers comprehensive collision repair, auto-body painting, vehicle wraps, paint protection film installation, custom graphics/decals, vehicle restoration, and customization services. The shop emphasizes high-quality workmanship, attention to detail, and a commitment to customer satisfaction and safety.

Position Summary

The Estimator evaluates vehicles for collision damage or customization requests (paint, wraps, restorations), determines required repairs or modifications, and provides detailed cost and time estimates to customers. This position bridges the customer's needs with the shop's repair and customization teams, ensuring clarity and transparency throughout the process.

Key Responsibilities

• Perform thorough inspections of vehicles arriving for collision repair, paint jobs, wrap/film installation, restorations or custom work
• Assess damage and custom work requirements — frame/body damage, paint/finish needs, wrap/film application, part replacement, restoration scope
• Prepare detailed written estimates including parts, labor, materials, customization costs (wraps, paint, film, restoration), and expected timeline
• Discuss with customers: explain estimate details, repair/ customization options, possible alternatives (e.g., paint vs wrap), and expected outcomes
• Work with shop management and technicians to schedule work once customer approves the estimate, track approvals and scheduling
• Maintain accurate documentation of all estimates, photos, customer authorizations, repair history and job status
• Follow up as needed with customers for approvals, updates, or adjustments if damage scope changes

Requirements

• Experience or strong willingness to learn in collision repair estimating, auto-body, painting or customization
• Strong attention to detail, good judgment in assessing vehicle damage vs repair/replace/paint/restore decisions
• Good communication and customer-service skills — able to explain complex repair/customization options in clear, friendly manner
• Organized, capable of managing multiple estimates, customer files, scheduling, and coordination with shop personnel
• Comfortable working in an auto-body / collision / customization shop environment; familiarity with auto-body terminology and repair processes a plus

Bi-lingual/Spanish speaking required

Benefits

• Competitive pay based on experience and estimating skills
• Paid holidays, paid time off, and paid sick days
• In-house/on-the-job training to build your expertise in collision repair, painting, wraps, customizations
• Opportunity to work with a diversified service shop handling collision, paint, wrap, restoration, and customization — gaining broad experience