Collision Estimator Trainee

Caliber; New Bern (NC); Sur place; USD 40 000 - 52 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Paid vacation

Résumé du poste

Caliber Collision in New Bern, NC invites applications for a Collision Estimator Trainee. You will greet customers, identify needs, and support Collision Estimators with drop-offs, vehicle mapping/marking, photographing, and paperwork.

The role emphasizes clear communication with customers and team members to ensure smooth repairs. As a trainee, you’ll gain hands-on experience in a production shop with opportunities for advancement, and you’ll be eligible for benefits from day one, including

Qualifications

• 2+ years of customer facing experience; sales experience a plus.
• Must have a valid driver’s license and be eligible for company insurance.
• Must be 21 years of age or older.

Responsabilités

• Greet customers in person or by phone and identify their needs.
• Assist Collision Estimators by handling drop-offs and paperwork.
• Map/mark and photograph vehicles; arrange customer transportation.
• Prepare paperwork and perform active customer deliveries; communicate clearly.

Connaissances

Customer service

Sales experience

Verbal communication

Professionalism

Description du poste

Service Center

New Bern

JOB SUMMARY

Caliber Collision has an immediate job opening for a Collision Estimator Trainee to perform all-purpose duties, which may include, but not limited to properly greeting customers in person or on the phone, determine their needs, and immediately respond by providing guidance and assistance as required, assisting Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles, arranging customer transportation, preparing paperwork and performing active customer deliveries while effectively communicating with customers, clients, teammates and vendors to ensure correct and efficient repairs while adhering to all Caliber's Standard Operating Procedures, insurance partners and industry guidelines/standards.

BENEFITS OF JOINING CALIBER

• Benefits from day one: Immediately eligible for medical, dental and vision
• Industry Comparable Pay - Paid weekly and eligible for overtime
• Paid Vacation & Holidays - Can begin accruing day 1
• Career growth opportunities - we promote from within!
• A career for life: You'll gain hands-on experience within a production shop.

REQUIREMENTS

• 2+ years of customer facing experience; sales experience a plus
• Must have a valid driver's license and be eligible for coverage under our company insurance policy
• Must be 21 years of age or older

ABILITIES/SKILLS/KNOWLEDGE

• Ability to do consistent physical activity - reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
• Passion for learning the collision industry
• Be able to understand instructions - written and verbal
• Can prioritize competing tasks and adapt easily to a fast-paced environment
• Must be able to provide personable, friendly "World Class" customer service to internal and external customers

Caliber is an Equal Opportunity Employer

Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.