Collision Estimator Trainee

calibercollision; Lewisville (TX); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Overtime pay

Paid vacation & holidays

Career growth

Job summary

Caliber Collision is seeking a Collision Estimator Trainee in Lewisville, TX. The role involves greeting customers, assessing needs, and supporting estimators by handling drop-offs, mapping, photographing vehicles and preparing paperwork for repairs.

You will coordinate customer transportation, communicate with customers and vendors, and ensure adherence to SOPs and industry guidelines. Benefits start from day one, with overtime and growth opportunities available.

Qualifications

• 2+ years of customer-facing experience; sales experience a plus

Responsibilities

• Greet customers in person or by phone and determine their needs.
• Assist Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles.
• Arrange customer transportation and prepare paperwork for repairs.
• Deliver timely communications with customers, teammates and vendors while following SOPs.

Skills

Customer service experience

Fast-paced environment adaptability

Willingness to learn collision process

Job description

Service Center

CSCS TX JOB SUMMARY

Caliber Collision has an immediate job opening for a Collision Estimator Trainee to perform all-purpose duties, which may include, but not limited to properly greeting customers in person or on the phone, determine their needs, and immediately respond by providing guidance and assistance as required, assisting Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles, arranging customer transportation, preparing paperwork and performing active customer deliveries while effectively communicating with customers, clients, teammates and vendors to ensure correct and efficient repairs while adhering to all Caliber's Standard Operating Procedures, insurance partners and industry guidelines/standards.

OUR COLLISION ESTIMATOR TRAINEE FOR THIS POSITION CAN MAKE UP TO:

$17-$20 per hour!

BENEFITS OF JOINING CALIBER

• Benefits from day one: Immediately eligible for medical, dental and vision
• Industry Comparable Pay - Paid weekly and eligible for overtime
• Paid Vacation & Holidays - Can begin accruing day 1
• Career growth opportunities - we promote from within!
• A career for life: You'll gain hands-on experience within a production shop.

REQUIREMENTS:

• 2+ years of customer facing experience; sales experience a plus
• Must have a valid driver's license and be eligible for coverage under our company insurance policy
• Must be 21 years of age or older

ABILITIES/SKILLS/KNOWLEDGE

• Ability to do consistent physical activity - reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
• Passion for learning the collision industry
• Be able to understand instructions - written and verbal
• Can prioritize competing tasks and adapt easily to a fast-paced environment
• Must be able to provide personable, friendly "World Class" customer service to internal and external customers

Caliber is an Equal Opportunity Employer

Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.