Collision Estimator & Service Advisor - Six-Figure Potential

Quality Collision Group; The Colony (TX); In loco; USD 42.000 - 64.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Holidays and Vacation

401(k) with employer match

Paid Training

Descrizione del lavoro

Quality Collision Group’s Stuart's Paint and Body is seeking a Collision Estimator / Service Advisor to assess vehicle damage, develop accurate repair estimates, and guide customers through the collision repair journey from intake to delivery. You will coordinate with insurers, technicians, parts, and leadership to balance accuracy and service with efficient shop flow.

We value integrity, customer-focused service, and continuous improvement, offering six-figure earning potential in select roles,

Competenze

• Minimum 6 months of collision estimating or collision service advisor experience.
• Knowledge of the collision repair process, estimating procedures, insurer protocols, and supplement documentation.
• Experience with CCC ONE estimating software required; experience with other estimating platforms is a plus.
• Working knowledge of OEM repair procedures and I-CAR standards.
• Ability to upload estimates, images, and documentation to meet major insurance program requirements.
• Strong customer-service, sales, oral communication, and written communication skills.
• Highly organized and detail oriented with the ability to manage multiple active repairs.
• Valid driver's license required.

Mansioni

• Inspect damaged vehicles and prepare complete, accurate collision repair estimates.
• Document damage, labor operations, parts, photos, and repair procedures in accordance with insurer and company requirements.
• Communicate with customers regarding repair scope, timeline, updates, and final delivery.
• Work with insurance carriers on claims, approvals, supplements, and documentation.
• Coordinate with blueprint, production, parts, and technicians to support an accurate repair plan.
• Review supplements and update estimates as additional damage is discovered.
• Reconcile repair orders and prepare final invoices that match approved estimates and supplements.
• Maintain organized documentation and provide a high level of customer service throughout the repair.

Conoscenze

Customer service

Sales skills

Oral communication

Written communication

Organizational skills

Detail-oriented

Strumenti

CCC ONE

Descrizione del lavoro

Quality Collision Group’s Stuart's Paint and Body is seeking a Collision Estimator / Service Advisor to assess vehicle damage, develop accurate repair estimates, and guide customers through the collision repair journey from intake to delivery. You will coordinate with insurers, technicians, parts, and leadership to balance accuracy and service with efficient shop flow.

We value integrity, customer-focused service, and continuous improvement, offering six-figure earning potential in select roles,