Collision Estimator - Precise Estimates & Great Service

Kocourek Kia; Appleton (WI); On-site; USD 45,000 - 75,000; Full time

Job summary

Kocourek Kia in Appleton, WI is seeking an experienced Body Shop Estimator to guide customers through the repair process. You will inspect damaged vehicles, prepare detailed estimates, and explain recommended repairs and timelines while ensuring a smooth customer experience.

Collaborate with technicians, insurers, and parts staff to verify scope, follow manufacturer guidelines, and document all damage with photos and notes.

Qualifications

• Inspect damaged vehicles and determine repairs.
• Prepare accurate collision repair estimates.
• Explain repairs, timelines and process to customers.
• Communicate with insurers, adjusters, technicians, and departments.
• Document vehicle damage with photos and notes.

Responsibilities

• Monitor repair progress and provide updates to customers and insurers.
• Review estimates with technicians to ensure completeness.
• Supplement estimates when additional damage is found during repair.
• Maintain accurate records throughout the repair process.
• Support safe, quality repairs and customer satisfaction.

Skills

Collision repair

Estimate writing

Vehicle construction

Customer service

Attention to detail

Organizational skills

Cross-functional teamwork

Estimating software

Professionalism

Tools

Estimating software

Job description

Kocourek Kia in Appleton, WI is seeking an experienced Body Shop Estimator to guide customers through the repair process. You will inspect damaged vehicles, prepare detailed estimates, and explain recommended repairs and timelines while ensuring a smooth customer experience.

Collaborate with technicians, insurers, and parts staff to verify scope, follow manufacturer guidelines, and document all damage with photos and notes.