Collision Estimator: Lead Precise Repair Plans & Customer Updates

VIVE Collision; Town of Montgomery (NY); Hybrid; USD 70,000 - 90,000; Full time

Job summary

VIVE Collision is seeking an experienced Collision Estimator to manage the repair journey from inspection to delivery, creating accurate repair plans and keeping customers informed.

You will work with insurance partners and the production team, follow OEM procedures, and ensure timely, high-quality repairs while explaining timelines to clients. Strong communication and estimating skills, plus CCC ONE experience, are essential.

Qualifications

• Minimum of three years of automotive collision estimating experience.
• Strong knowledge of collision repair procedures and blueprints.
• Excellent verbal and written communication skills.

Responsibilities

• Prepare complete and accurate repair estimates and blueprints.
• Develop detailed repair plans following vehicle teardown.
• Explain repair timelines and expectations to customers.
• Open and maintain repair orders per DRP and BAR requirements.
• Coordinate with technicians and production staff to communicate repair plans.
• Perform final quality control inspections prior to delivery.
• Review completed repairs with customers at delivery.

Skills

Estimating experience

Customer service

I-CAR training

Time management

Multitasking

Tools

CCC ONE estimating software

OEM repair procedures

Job description

VIVE Collision is seeking an experienced Collision Estimator to manage the repair journey from inspection to delivery, creating accurate repair plans and keeping customers informed.

You will work with insurance partners and the production team, follow OEM procedures, and ensure timely, high-quality repairs while explaining timelines to clients. Strong communication and estimating skills, plus CCC ONE experience, are essential.