Collision Estimator - Guide Repairs & Insurance Coordination

Driven Autobody Shop; South Sioux City (NE); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid time off

Training expenses paid

Career growth and advancement

Five-day work week with no weekends

Supportive management team

Team-oriented work environment

Modern shop equipment

Job summary

Driven Autobody Shop is seeking an Automotive Estimator to guide customers through the collision repair process from initial assessment to completion. The role collaborates with customers, insurance representatives, suppliers, and the production team to create accurate repair plans and keep repairs progressing smoothly.

Key responsibilities include estimating, parts coordination, and clear communication of status and requirements to clients and insurers.

Qualifications

• Experience estimating collision repairs is preferred but not required.
• Comfortable using estimating software and computers.
• Strong customer service and communication skills.
• Able to interact effectively with customers, insurance reps, suppliers, and coworkers.
• Strong organization and time management skills.
• Able to manage multiple repairs in a fast-paced environment.
• Willingness to learn and adapt to changing priorities.
• Valid driver's license and reliable transportation.

Responsibilities

• Greet customers and determine their needs with professional service.
• Inspect damaged vehicles and assess collision damage scope.
• Prepare accurate repair estimates covering labor, parts, and operations.
• Coordinate repair plans with insurers and suppliers.
• Order and monitor parts throughout repairs.
• Update customers, insurers, and production staff on status.
• Schedule repairs to keep workflow efficient and on track.
• Explain repair processes and payment requirements to customers.
• Maintain Repair Orders and ensure paperwork is complete.
• Collaborate with production team to address issues and keep repairs moving.

Skills

Estimating experience

Customer service

Communication

Problem solving

Time management

Spanish bilingual

Tools

Automotive estimating software

Job description

Driven Autobody Shop is seeking an Automotive Estimator to guide customers through the collision repair process from initial assessment to completion. The role collaborates with customers, insurance representatives, suppliers, and the production team to create accurate repair plans and keep repairs progressing smoothly.

Key responsibilities include estimating, parts coordination, and clear communication of status and requirements to clients and insurers.