Collision Estimator: Elevate Customer Experience & Repairs

Classic Collision Inc.; Las Vegas (NV); On-site; USD 65,000 - 90,000; Full time

Job summary

Classic Collision is hiring a Collision Estimator for our Allegiant Stadium location in Las Vegas, NV. You will manage the customer relationship from drop‑off to delivery, prepare estimates, and coordinate with insurance partners to ensure a smooth claim process.

The ideal candidate is 18+, holds a valid driver's license, familiar with CCC1 estimating system, and may have I-CAR/ASE certification. Join a team committed to integrity, quality, and customer satisfaction.

Qualifications

• Must be at least 18 years old
• Valid Driver's License Required
• Ability to provide clear, concise information in writing, via phone and in-person
• Familiar with estimating systems CCC1 preferred
• I-CAR / ASE certification preferred
• Strong organizational skills
• Successful completion of background check required
• Integrity - Respect, and accountability at every level and in every interaction
• Customer Service - Provide the highest level of customer service while building customer satisfaction and retention
• Innovation - Develops and displays innovative approaches and ideas to our business
• Teamwork - Contributes to building a positive team spirit. Supports everyone’s efforts to succeed

Responsibilities

• Serves as the primary point of contact for the customer throughout the repair process from the point of drop‑off through the delivery of the completed vehicle
• Prepares estimate for customer and or insurance partners accoding to manufacturer and Classic Collision guidelines
• Partners with the insurance companies to manage customers claim to insure the best customer experience
• Maintains communication with customers providing updateon repair process
• Coordinates with technicians to confirm all aspects of the damages are identified
• Maintains customer satisfaction scores according to company standards
• Perform quality inspection prior to vehicle delivery to the customer
• Perform other related duties as assigned

Skills

Customer service

Communication

Organizational skills

Teamwork

Integrity

Tools

CCC1 estimating system

I-CAR/ASE certification (preferred)

Job description

Classic Collision is hiring a Collision Estimator for our Allegiant Stadium location in Las Vegas, NV. You will manage the customer relationship from drop‑off to delivery, prepare estimates, and coordinate with insurance partners to ensure a smooth claim process.

The ideal candidate is 18+, holds a valid driver's license, familiar with CCC1 estimating system, and may have I-CAR/ASE certification. Join a team committed to integrity, quality, and customer satisfaction.