Collision Estimator - Customer-Focused Auto Body Pro

Toyota South Atlanta Body Shop; Forest Park (GA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Vehicle Purchase Discounts

Employee Discounts on Parts andService

Aggressive Employee Referral Program

Job summary

Toyota South Atlanta Body Shop is seeking a Collision Estimator to assess repair costs and track progress for damaged vehicles. The role requires knowledge of repair processes, materials, and costs, with duties including estimating, scheduling, and customer communication.

The position emphasizes thorough customer service, clear explanations of charges, and adherence to safety and company policies. Experience is a plus but not required, with opportunities for growth within a leading automotive

Qualifications

• Experience as a Collision Estimator is a plus but not required.
• Good communication and customer service skills.
• Computer competency and basic math skills.
• Self-motivated with the ability to set and achieve targeted goals.
• Organizational and time management skills.
• Professional, well-groomed personal appearance.
• Strong record of positive customer satisfaction results.
• Clean driving record and valid driver’s license.

Responsibilities

• Greet customer in a friendly and professional manner.
• Prepare detailed repair estimates in line with insurance partner requirements and company guidelines.
• Create and maintain an organized repair schedule for each vehicle.
• Ensure vehicles are clean and in proper condition before returning to customer.
• Clearly explain the completed work and associated charges to customers.
• Build and maintain strong relationships with customers and team members.
• Comply with all company policies, procedures and safety standards.
• Other duties as assigned.

Skills

Customer service

Communication

Computer skills

Time management

Organizational skills

Driver's license

Job description

Toyota South Atlanta Body Shop is seeking a Collision Estimator to assess repair costs and track progress for damaged vehicles. The role requires knowledge of repair processes, materials, and costs, with duties including estimating, scheduling, and customer communication.

The position emphasizes thorough customer service, clear explanations of charges, and adherence to safety and company policies. Experience is a plus but not required, with opportunities for growth within a leading automotive