Collision Estimator - Commission & Bonus Eligible Auto Repair

Gerber Collision & Glass; Mobile (AL); On-site; USD 60,000 - 130,000; Full time

Job summary

Gerber Collision & Glass in Mobile, AL seeks an Estimator to create vehicle repair estimates, coordinate repairs, and communicate with customers and insurers. The role supports team KPIs and requires DRP compliance, I-CAR training, and a valid driver’s license.

Experience in vehicle repairs, OE guidelines, and basic computer skills are essential. Commission-based compensation with potential earnings between $60k and $130k USD yearly.

Qualifications

• High School Diploma or equivalent.
• Knowledge of repairs and OE guidelines.
• Basic computer skills.
• Compliance for DRP’s.
• Minimum of 1-year experience.
• Must be willing to complete I-CAR Training.
• Valid Driver’s License.

Responsibilities

• Ensure every customer interaction is documented, updated efficiently and accurately with pertinent details.
• Provide Customer with accurate and timely information, guiding them through the repair process and ensuring that they receive excellent customer service.
• Ensure compliance with all insurance client requirements, processes and metrics.
• Ensure compliance with all WOW Operating Ways regarding customer drop-offs, repair planning, customer communication, and delivery.
• Communicate all customer requests and needs to appropriate team members.
• Provides positive energy when greeting customers in person and on the phone.
• Understanding of all required Insurance programs and procedures.
• Participate in daily “production walks” with the Management Team, as required.
• Support all team members when required.
• Participate in monthly Health & Safety and staff meeting (if required).
• Attend training, information sessions and workshops recommended by Store Manager.

Skills

Customer service

Insurance knowledge

Communication

Team collaboration

I-CAR Training

Education

High School Diploma or equivalent

Job description

Gerber Collision & Glass in Mobile, AL seeks an Estimator to create vehicle repair estimates, coordinate repairs, and communicate with customers and insurers. The role supports team KPIs and requires DRP compliance, I-CAR training, and a valid driver’s license.

Experience in vehicle repairs, OE guidelines, and basic computer skills are essential. Commission-based compensation with potential earnings between $60k and $130k USD yearly.