Collision Center Parts Advisor

Diehl Auto Group; Pennsylvania; On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Parts Advisor to join their expanding team. This role involves effective communication with technicians and vendors, coordinating parts for vehicle repairs, and ensuring customer satisfaction. Ideal candidates will have a strong background in the automotive parts industry and be highly motivated. The company offers a supportive environment with benefits including health insurance and a 401(k) plan. If you are passionate about customer service and have the skills to thrive in a fast-paced environment, this opportunity is perfect for you.

Benefits

Health Insurance

Vision Insurance

Dental Insurance

401(k) Plan with Employer Match

Employee Discounts

Qualifications

• Highly self-motivated and customer-focused.
• Strong interpersonal skills required for effective communication.

Responsibilities

• Communicate effectively with technicians and vendors.
• Coordinate parts for vehicle repair and service.
• Verify quantities and condition of received goods.

Skills

Customer Service

Interpersonal Skills

Parts Knowledge

Job description

Diehl Collision - Parts Advisor

Diehl Collision of Cranberry is expanding! Join our team as a professional parts advisor.

Ideal candidates will have experience in the retail/wholesale automotive parts industry, be highly motivated, and focused on customer satisfaction.

Responsibilities:

1. Communicate effectively with technicians and vendors via phone, in-person, or email.
2. Maintain a clean and professional appearance of the counter, work area, and stockroom.
3. Coordinate parts for vehicle repair and service with the Body Shop & Service Team.
4. Order parts from suppliers based on Service Team requests.
5. Receive, unpack, and store parts in appropriate storage areas for easy access.
6. Verify quantities and condition of received goods against invoices and purchase orders.
7. Check billing details for accuracy against proper records.
8. Specify parts accurately.
9. Process core returns, parts warranties, and parts returns as necessary.
10. Must be able to lift 60 pounds from the floor.

Qualifications:

Highly self-motivated, customer-focused, with strong interpersonal skills.

Benefits:

• Health, Vision, and Dental insurance options
• Healthcare spending or reimbursement accounts (HSAs or FSAs)
• 401(k) plan with employer match
• Employee discounts