Collision Center Manager | Lead a High-Volume Shop

Bergstrom Automotive; Madison (WI); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Disability & Life Insurance

401(k) with company match

Two weeks PTO

Job summary

Bergstrom Body Shop of Madison is hiring a Body Shop Manager to oversee the collision center operations. You will lead a team of 20+ employees, manage claims using CCC One, and ensure high-quality repairs while maintaining OEM standards.

The role offers a Monday–Friday schedule with a base salary plus performance-based bonus, and relocation assistance is available for the right candidate. Wisconsin’s largest dealer group based in Madison supports career growth and guest-focused service.

Qualifications

• 2+ years of supervisory experience in a high-volume collision repair shop (50+ cars weekly).
• Minimum of 6 months as an estimator or insurance adjuster with solid CCC experience.
• Thorough knowledge of automotive systems, repair techniques, and paint finishes.
• Highline import experience; OE Certification programs a plus.

Responsibilities

• Oversee guest experience from repair intake to final delivery with empathy and efficiency.
• Lead and develop a team of 20+ technicians, estimators, and support staff; oversee recruiting and training.
• Manage high-volume operations: 50+ cars weekly and $600,000+ monthly sales; optimize workflows for quality and timeliness.
• Ensure safety, insurance protocols, and OEM guidelines compliance.
• Utilize CCC One for insurance claims management and coordinate with State Farm, Progressive SWE, and GEICO ARX programs.
• Maintain quality control to meet OEM standards and OE Certification programs, especially for highline imports.
• Maintain strong vendor/insurance relationships with parts vendors and OEM partners.
• Schedule: Monday - Friday 7am - 6pm.
• Earning potential of $90,000-120,000+/year; base salary plus monthly performance bonus; relocation assistance available.

Tools

CCC One

Job description

Bergstrom Body Shop of Madison is hiring a Body Shop Manager to oversee the collision center operations. You will lead a team of 20+ employees, manage claims using CCC One, and ensure high-quality repairs while maintaining OEM standards.

The role offers a Monday–Friday schedule with a base salary plus performance-based bonus, and relocation assistance is available for the right candidate. Wisconsin’s largest dealer group based in Madison supports career growth and guest-focused service.