Collision Center GM: Lead Team, Grow Profit

Starbucks; Honolulu (HI); Presencial; USD 95 000 - 105 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Professional development assistance

Relocation assistance

Vision insurance

Resumo da oferta

Classic Collision in Apopka, FL seeks a General Manager to oversee store operations and financial results, mentoring staff and leading the team effectively. The role emphasizes profitability, customer satisfaction, and operational excellence.

Responsibilities include recruiting, coaching, and developing the team, ensuring safety and policy compliance, and coordinating with insurance and referral partners. Some travel and relocation support may be required.

Qualificações

• Proven leadership and track record of employee development.
• Ability to read and understand financial (P&L) statements.
• ICAR Platinum certification preferred.
• Ability to travel up to 25%.
• Must have valid driver’s license and be eligible for insurance coverage.
• Working knowledge of CCC One estimating platform and management system.
• Advanced skills in Microsoft Office (Word, Excel, Outlook, PPT).
• Ability to read and interpret repair procedures and manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees.

Responsabilidades

• Lead center-level performance through key metrics and culture.
• Communicate and manage the change process.
• Stay current with vehicle repair procedures and technologies.
• Manage staff performance via Recipe Book execution.
• Coach staff to ensure customer satisfaction and resolve issues.
• Recruit, interview, and hire new staff.
• Train new hires on policy and procedures.
• Promote safe, clean working conditions.
• Coordinate with area insurance contacts and referral points.
• Engage with claims managers and dealer accounts monthly.
• Participate in external marketing and team-building activities.

Conhecimentos

Leadership

P&L literacy

ICAR Platinum

Travel readiness

Driver's license

CCC One

Microsoft Office

Public speaking

Ferramentas

CCC One estimating platform

Descrição da oferta de emprego

Classic Collision in Apopka, FL seeks a General Manager to oversee store operations and financial results, mentoring staff and leading the team effectively. The role emphasizes profitability, customer satisfaction, and operational excellence.

Responsibilities include recruiting, coaching, and developing the team, ensuring safety and policy compliance, and coordinating with insurance and referral partners. Some travel and relocation support may be required.