Collision Center GM - Lead Ops & WOW Experience

Boyd Group; Ocala (FL); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Paid PTO

Parental Leave

Health Insurance

401(k) Match

Disability & Life Insurance

Education Opportunities

Uniform Stipend

Daily Pay option

Job summary

Gerber Collision & Glass in Florida seeks a General Manager to lead the collision center, delivering exceptional customer experiences while directing day-to-day operations in alignment with company policies and procedures.

You will coach and empower team members to achieve KPI targets, insurance metrics, and high levels of professionalism across all interactions. The role emphasizes leadership by example and continuous improvement.

Qualifications

• Proven leadership experience in a collision repair environment or similar.
• Excellent attention to detail and accuracy.
• Strong verbal and written communication skills.

Responsibilities

• Execute the WOW (Wow Operating Way) plan consistently.
• Prepare and manage the annual and monthly operating budget for the collision center.
• Forecast, target and track monthly sales, profit and expenses.
• Deliver formal annual and informal monthly performance reviews.
• Lead and manage all repair facility personnel and daily operations.

Skills

Leadership

Attention to detail

Communication

Coaching & mentoring

Education

Post-Secondary Education or equivalent

Job description

Gerber Collision & Glass in Florida seeks a General Manager to lead the collision center, delivering exceptional customer experiences while directing day-to-day operations in alignment with company policies and procedures.

You will coach and empower team members to achieve KPI targets, insurance metrics, and high levels of professionalism across all interactions. The role emphasizes leadership by example and continuous improvement.