Collision Center GM: Growth & Ops Leader

Classic Collision; Hampstead (NC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Paid Weekly

Continuous Training

Supportive Team Culture

Company match 401K

Medical/Dental/Vision

Paid Time Off – 6 Paid Holiday

Rewarding Work

Job summary

Classic Collision is seeking a Collision General Manager to oversee a store's operations and financial results, mentor staff, and drive safety, quality, and customer satisfaction.

You will lead performance, manage change, stay current with repair procedures, and build strong relationships with insurers and dealers while ensuring profitability.

Candidates should have 5+ years in collision repair management, proven leadership, and strong financial literacy; travel up to 25%.

Qualifications

• Five+ years in collision repair/auto body management.
• Proven leadership and employee development.
• Ability to read financial P&L statements.

Responsibilities

• Actively lead center level performance through key metrics, quality, individual skill levels and culture.
• Communicate and manage the change process.
• Stay abreast of current vehicle repair procedures and technologies.
• Manage and hold all staff accountable for shop performance through Recipe Book execution.
• Ensure customer satisfaction by coaching staff and resolving customer concerns.
• Recruit, interview and hire new staff as required.
• Train new hires regarding company policy and procedures.
• Promote safe, clean working conditions.
• Promote, develop and act as a liaison with area insurance contacts and other referral points.
• Contact all claims managers and dealer accounts every month.
• Participate in external marketing and team building activities as requested.

Skills

Leadership

Financial acumen

Staff development

Communication

Tools

CCC One software

Microsoft Office

Job description

Classic Collision is seeking a Collision General Manager to oversee a store's operations and financial results, mentor staff, and drive safety, quality, and customer satisfaction.

You will lead performance, manage change, stay current with repair procedures, and build strong relationships with insurers and dealers while ensuring profitability.

Candidates should have 5+ years in collision repair management, proven leadership, and strong financial literacy; travel up to 25%.