Collision Center General Manager — Lead Growth & Ops

Caliber Holdings LLC; Lubbock (TX); On-site; USD 90,000 - 125,000; Full time

Benefits offered by this job

Medical, dental, vision from day one

Weekly pay

Paid vacation & holidays

Career growth opportunities

I-CAR and ASE trainings

Job summary

Caliber Collision is seeking a Collision General Manager to oversee the center's operation, including risk management, teammate development, client metrics, production, and administration. The role involves recruiting and retaining talent, and monitoring financial performance against prior months' metrics to identify opportunities and trends.

Qualified candidates have 3+ years in collision management, SSPs knowledge, and strong leadership.

Qualifications

• 3+ years of collision management experience.
• Advanced understanding of collision estimatics and repair processes.
• CCC1 software experience is preferred.
• Able to understand written and verbal instructions clearly.
• Able to prioritize tasks in a fast-paced environment.
• Strong customer service skills for internal and external clients.
• Physically capable of the tasks described (lifting 50 lbs+).

Responsibilities

• Oversee center operations, risk management, and administration.
• Recruit, develop, and retain teammates; monitor financial and production metrics.
• Ensure repairs meet SOPs, insurer guidelines, and safety standards.

Skills

Collision management

Collision estimation

CCC1 knowledge

Repair process knowledge

Instructions comprehension

Task prioritization

Customer service

Physical stamina

Job description

Caliber Collision is seeking a Collision General Manager to oversee the center's operation, including risk management, teammate development, client metrics, production, and administration. The role involves recruiting and retaining talent, and monitoring financial performance against prior months' metrics to identify opportunities and trends.

Qualified candidates have 3+ years in collision management, SSPs knowledge, and strong leadership.