Collision Center Front Desk & Customer Service Pro

Billion Automotive; Sioux Falls (SD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) with employer match

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

Flexible spending account

Health savings account

Employee assistance program

Job summary

Billion Automotive in Sioux Falls is seeking a full-time Receptionist/Customer Service Specialist for our collision center. You will greet customers, answer calls, and prepare repair orders while ensuring accuracy and a friendly experience for every guest.

This role requires dependable attendance, multi-tasking ability, and an understanding of basic accounting functions. We offer comprehensive benefits including health, dental, vision, life and disability insurance, a 401(k) with employer match,

Qualifications

• Experience in customer service or reception required.
• Strong multi-tasking and phone handling skills.
• Proven history of excellent customer service.

Responsibilities

• Greet customers and determine nature of their visit.
• Answer incoming calls.
• Type memos, correspondence, reports, and other documents.
• Generate repair orders and audit for accuracy.
• Update customers on progress of their vehicle.
• Accepting payment from guests.
• Other duties as assigned.

Skills

Customer service

Reception

Phone handling

Cash handling

Attention to detail

Attendance

Job description

Billion Automotive in Sioux Falls is seeking a full-time Receptionist/Customer Service Specialist for our collision center. You will greet customers, answer calls, and prepare repair orders while ensuring accuracy and a friendly experience for every guest.

This role requires dependable attendance, multi-tasking ability, and an understanding of basic accounting functions. We offer comprehensive benefits including health, dental, vision, life and disability insurance, a 401(k) with employer match,